Own and drive end-to-end technical programs across engineering and go-to-market teams, from strategy through execution and delivery.
Serve as the single-threaded owner for complex, cross-functional initiatives with multiple stakeholders and dependencies.
Break down ambiguous, complex program strategies into clear, executable roadmaps with defined milestones, risks, and success metrics.
Ensure programs are delivered on time, on scope, and aligned to revenue and business impact.
Partner closely with the GM and senior leadership to ensure program priorities align with company vision, quarterly OKRs, and key business results.
Continuously assess and adjust program scope based on bottom-line impact, customer value, and operational efficiency.
Help teams define what matters most, prioritizing work that drives revenue, margin, scalability, and speed to market.
Act as the connective tissue between Engineering, Product, Marketing, Operations, and Business teams.
Translate technical constraints and development nuances into language leadership can act on.
Drive clarity and accountability across teams with different incentives, timelines, and perspectives.
Be a Jira power user / guru owning workflows, dashboards, dependency tracking, and reporting.
Implement and continuously improve program management processes, tooling, and operating rhythms that scale with the business.
Proactively identify risks, blockers, and misalignment early and drive resolution.
Deliver clear, concise, and compelling program updates to leadership, including progress, risks, tradeoffs, and recommendations.
Synthesize complex technical and operational information into executive-ready narratives.
Create transparency and trust through consistent, high-quality communication.

Requirements

Bachelors Degree Required
8+ years of experience in Technical Program Management, Program Management, or similar roles in fast-paced environments.
Proven experience leading large, cross-functional technical programs with measurable business impact.
Deep hands-on experience with Jira (advanced workflows, reporting, dependency management).
Strong understanding of software development lifecycles, agile methodologies, and technical tradeoffs.
Demonstrated ability to align execution with business outcomes, especially revenue-driven initiatives.
Exceptional communication skills, able to influence engineers, marketers, and executives alike.
Track record of thriving in startup or high-growth environments where ambiguity is the norm.
Experience in e-commerce, marketplace, or apparel/retail technology (preferred).
Background working closely with engineering teams (former engineer, technical degree, or equivalent experience a plus).
Experience partnering with marketing and go-to-market teams on launches and growth initiatives (preferred).
Strong financial and business acumen—comfortable tying programs directly to revenue, margin, and KPIs (preferred).
Experience scaling program management practices in a growing organization (preferred).
PMP (Project Management Professional), Certified Scrum Professional (CSP) or CSM, SAFe Program Consultant (SPC) or SAFe Agilist, PMI-ACP (Agile Certified Practitioner) (certifications are a plus, but demonstrated real-world execution and leadership matter more).

Benefits

Comprehensive Benefits: Full medical, dental, and vision coverage, with a portion of premiums paid by Jiffy.
Retirement Planning: 401(k)
Wellness Support: Annual wellness benefits to help you stay healthy and balanced.
Tools for Success: Choice of MacBook or PC laptop, plus equipment for your home office setup.
Perks & Extras: Annual credit of $200 to use on our website plus more team merch drops than you will know what to do with!
Professional Development: Annual stipend to support your learning and career growth.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Technical Program ManagementProgram ManagementAgile MethodologiesSoftware Development LifecyclesDependency ManagementRisk ManagementBusiness Impact AnalysisRevenue-Driven InitiativesOperational EfficiencyCross-Functional Leadership

Soft Skills

Exceptional CommunicationInfluencing SkillsClarity and AccountabilityProblem SolvingPrioritizationTransparencyTrust BuildingAdaptabilityStakeholder ManagementSynthesis of Complex Information

Certifications

PMPCertified Scrum Professional (CSP)Certified Scrum Master (CSM)SAFe Program Consultant (SPC)SAFe AgilistPMI-ACP