
Senior Specialist, Technical Solutions
Jewish Community Federation and Endowment Fund
full-time
Posted on:
Location Type: Remote
Location: California • Colorado • United States
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Salary
💰 $90,000 - $110,000 per year
Job Level
Tech Stack
About the role
- Lead the efficiency of technology usage for Diller Teen Fellows and the Diller Teen Tikkun Olam Awards.
- Act as the primary administrator for Salesforce, managing user profiles, permission sets, and security settings to ensure data privacy across global regions.
- Execute regular data audits and "cleanup" sprints to maintain a high standard of data hygiene.
- Build and maintain sophisticated dashboards and custom reports that track program recruitment, alumni engagement, and award applications.
- Manage integrations and specific packages, including Enrollment RX for applications and Pardot for automated marketing/email campaigns.
- Serve as the internal Subject Matter Expert (SME) for Google Workspace, Monday.com, and Formstack, optimizing workflows to reduce manual data entry.
- Manage the front-end of our WordPress-based websites; this includes updating seasonal content, ensuring plugin stability, and managing SEO metadata.
- Proactively research and propose new software solutions or automations that solve recurring "pain points" for the program teams.
- Act as the technical translator between our internal staff and the host IT departments (JFBA/JFNA).
Requirements
- Work experience with Enrollment RX and Pardot preferred
- Proficiency with Microsoft Office Suite and Google Workspace
- At least 1 year of experience working with content management systems such as WordPress
- Strong communication and customer service skills
- Ability to manage multiple tasks and prioritize effectively
- Ability to help identity and manage outside contractors as needed
- English fluency required; knowledge of Hebrew is a plus
Benefits
- Excellent benefits — medical, dental, vision, vacation, sick pay, holidays (including Jewish), and retirement plan.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data auditsdata hygienedashboard buildingcustom reportsSEO managementcontent management systemsautomated marketingdata privacy managementworkflow optimizationtechnical translation
Soft Skills
communication skillscustomer service skillstask managementprioritizationproblem-solvingresearch skillscollaborationadaptabilityattention to detailinterpersonal skills