JetBlue

Airport Operations Crew

JetBlue

full-time

Posted on:

Location Type: Office

Location: San Francisco • California • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $22 per hour

Job Level

Junior

About the role

  • Verify customers’ personal identification
  • Tag, lift, and handle customer luggage
  • Announce flight arrivals, departures, and pre-boarding information via the public address system
  • Communicate with our customers to keep them constantly informed
  • Offer ancillary products to our customers such as “even more speed” and “even more space”
  • Coordinate various duties with coworkers and other departments to ensure proper handling of customers
  • Help prepare aircraft cabin for customer boarding and departure, which includes cleaning of seats, seat-pockets, gallies, lavatories and floor
  • Assist customers with special needs, e.g. customers who need assistance in boarding
  • Perform and/or rotate through all Airport Operations related functions (gate, ticket counter, etc.)
  • Other duties as assigned

Requirements

  • High School Diploma or General Education Development (GED) Diploma
  • At least eighteen (18) years old
  • One (1) year of customer service or sales experience
  • Strong interpersonal and listening skills
  • Complete fluency in written and spoken English
  • Must be able to adhere to JetBlue Uniform Policy Manual Standards
  • Able to travel and/or work variable hours, flexible shifts, including holidays and weekends
  • Experience using a mouse, computer, keyboard and basic word processing, email and office applications
  • Must be able to use handheld radios and microphones to communicate with operations and make all terminal announcements
  • Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
  • Depending upon location, may need to possess and maintain a valid Driver License and a driving record that meets JetBlue Airways’ insurance standards
  • Depending on location, may need to acquire and maintain a United States Customs Clearance
  • Available for occasional overnight travel (10%)
  • Must be legally eligible to work in the country in which the position is located
  • For internal candidates, good standing in attendance performance and safety
Benefits
  • JetBlue Uniform Policy Manual Standards
  • Must pass a pre-employment drug test
  • Authorization to work in the US is required
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer servicesales experiencebasic word processingemail applicationsoffice applicationshandheld radiosmicrophonesSecurity Identification Display Area (SIDA) BadgeDriver LicenseUnited States Customs Clearance
Soft Skills
interpersonal skillslistening skillscommunication skillsflexibilityteam coordinationcustomer assistanceattention to detailproblem-solvingadaptabilitytime management
Certifications
High School DiplomaGeneral Education Development (GED) Diplomavalid Security Identification Display Area (SIDA) Badgevalid Driver License