Jesta I.S.

Support Engineer

• Assist clients and business analysts with deployment, configuration, and troubleshooting of ERP software and POS infrastructure
• Perform POS configuration tasks during implementation projects
• Manage and resolve client issues from reporting through to timely resolution
• Test software, provide feedback, and perform related project tasks
• Analyze behavior in live environments and recommend improvements to the development team
• Maintain and update procedure and configuration documentation

Technical Analyst – POS/Omni