Product Manager – Workday Talent Management
Huron
ServiceNow
Product Manager, AI-Powered Messaging
Jerry
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, California, Colorado, Florida, Illinois, Massachusetts, Nevada, New Jersey, New York, North Carolina, Oregon, Tennessee, Texas, Utah, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $150,000 per year
Job Level
JuniorMid-Level
Tech Stack
SQL
About the role
- Own Jerry.ai’s AI driven communications product and scale the messaging infrastructure across SMS, in-app chat, email, and voice
- Partner closely with Product, Engineering, and Data Science to create lovable AI interactions that increase automation and customer satisfaction
- Analyze data to identify and prioritize improvements to core messaging systems
- Identify bottlenecks to solving high-impact issues and shape prompt engineering best practices and the technical roadmap
- Stay on top of AI trends, best practices, and technology to make strategic product decisions
- Drive goals to increase AI-handled customer requests from ~70% to over 90% while improving conversion and satisfaction
Requirements
- 2+ years of experience in management consulting, technical product management, data analytics, or operations at a fast paced startup
- You’re a technologist and a systems thinker; comfortable in technical conversations and can translate complex ideas into simple terms
- You’re data-driven, familiar with SQL, and comfortable diving into data to answer your own questions
- You like to own metrics, and constantly seek improvement
- You’re passionate about AI and an early adopter of the latest technologies
- Legal authorization to work in the U.S. or Canada (application asks about work authorization)
- Willingness to live in or be open to relocating to AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NY, NV, OR, TN, TX, UT, VA, or Ontario (per application question)
- Willingness to indicate visa sponsorship needs (application asks if you will now or in the future require visa sponsorship)
Benefits
- Health, dental, and vision coverage
- Paid time off
- Paid parental leave
- 401(K) plan with employer matching
- Wellness benefits
- Equity opportunities may also be part of your total rewards package
- Comprehensive benefits package to regular employees
- Offers Equity (Base Annual Pay $90K – $150K
- Offers Equity)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analyticsSQLAI interactionsprompt engineeringmessaging infrastructureautomationcustomer satisfactiontechnical roadmapmetrics ownershipdata-driven decision making
Soft skills
systems thinkingcommunicationproblem-solvingcollaborationadaptabilitypassion for technologycustomer focusanalytical thinkingleadershipstrategic thinking
