Product Manager – Workday Talent Management
Huron
ServiceNow
Senior Product Manager, AI-Powered Messaging
Jerry
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, California, Colorado, Florida, Illinois, Massachusetts, Nevada, New Jersey, New York, North Carolina, Oregon, Tennessee, Texas, Utah, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $150,000 - $185,000 per year
Job Level
Senior
Tech Stack
SQL
About the role
- Own Jerry.ai’s AI driven communications product and messaging infrastructure across SMS, in-app chat, email, and voice
- Partner with Product, Engineering, and Data Science to create AI interactions that increase automation and customer satisfaction
- Analyze data to identify and prioritize improvements to core messaging systems
- Identify bottlenecks to shape prompt engineering best practices and the technical roadmap
- Stay current on AI trends, best practices, and technology to make strategic decisions
- Increase automation from ~70% to over 90% while improving customer satisfaction and conversion
Requirements
- 5+ years of experience in management consulting, technical product management, data analytics, or operations at a fast paced startup
- Technologist and systems thinker; comfortable in technical conversations and translating complex ideas
- Data-driven and familiar with SQL; comfortable diving into data
- Passionate about AI and an early adopter of AI tools
- Authorization to work in the U.S. or Canada (application asks)
- Preference or openness to live in AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NY, NV, OR, TN, TX, UT, VA, or Ontario (or relocate)
Benefits
- Comprehensive benefits package to regular employees, including health, dental, and vision coverage
- Paid time off
- Paid parental leave
- 401(K) plan with employer matching
- Wellness benefits
- Equity opportunities and potential equity grants
- Reasonable accommodations for individuals with disabilities in job application process
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analyticsSQLAI interactionsautomationprompt engineeringmessaging systemstechnical roadmapdata analysiscustomer satisfactionconversion optimization
Soft skills
management consultingtechnical product managementsystems thinkingcommunicationdata-driven decision makingproblem solvingcollaborationadaptabilitystrategic thinkingcustomer focus
