Jerry

Director, Business Operations & Strategy - Marketplace Growth

Jerry

full-time

Posted on:

Origin:  • 🇺🇸 United States • Arizona, California, Colorado, Florida, Illinois

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Job Level

Lead

About the role

  • Jerry.ai is looking for a Director, Business Operations & Strategy (Marketplace Growth) to help scale our core insurance business. We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $10B business. In this high-visibility role, you'll report directly to our VP of Insurance Operations, and own the systems, strategy, and execution behind Jerry’s quoting engine, automation infrastructure, and carrier performance. Working cross-functionally with product, engineering, and analytics, you will create a seamless user experience and ensure ongoing carrier success to drive critical outcomes for our insurance marketplace (loss ratio, retention, and conversion). This is a unique opportunity to shape the strategy of a category-defining fintech company at scale.
  • Jerry is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S.
  • We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot.
  • We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries.
  • Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.
  • Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
  • We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.
  • Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
  • Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Requirements

  • Bachelor's degree in a quantitative discipline (Electrical Engineering, Computer Engineering, Industrial Engineering, Operations Research, etc)
  • 7+ years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred)
  • Track record of hiring and managing high-performing teams
  • You have a structured framework for problem-solving and live by first principles
  • You are comfortable communicating with audiences varying from technical stakeholders, business partners, to the company’s C-suite
  • You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence