Jensten

Head of Trading Operations

Jensten

full-time

Posted on:

Location Type: Hybrid

Location: United Kingdom

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Job Level

Lead

About the role

  • Leading the Trading Operations strategy to uplift commercial performance, EBITDA margin, and operational efficiency.
  • Driving data ‑ led decision making, ensuring insight, KPIs and reporting inform business actions.
  • Overseeing the Quality Assurance function to ensure consistent, compliant trading behaviours.
  • Identifying inefficiencies and delivering continuous improvement across trading processes.
  • Partnering with senior stakeholders across Retail, Broking, Operations, Compliance, L&D and Integration.
  • Providing leadership, coaching and development to a remote team.
  • Supporting acquisitions through MI review, risk assessment, and integration planning.
  • Contributing to SLT priorities as a key advisor to the Retail Trading Operations Director.

Requirements

  • Demonstrable experience in a broking or trading ‑ focused insurance environment.
  • Strong people leadership skills, with experience managing remote teams.
  • Excellent Excel skills, including handling, analysing and interpreting complex data.
  • Proven ability to influence stakeholders at all levels, including senior leaders.
  • Strong operational awareness and the ability to drive measurable improvements.
  • Experience using Acturis (nice to have).
  • Familiarity with Power BI or other analytics tools (nice to have).
Benefits
  • Competitive salary with an annual pay review and bonus scheme
  • 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) plus bank holidays
  • Auto enrolment into our excellent pension scheme (5% employer matched contribution)
  • Flex-benefits- A range of flexible benefits to choose from, that are most important to you
  • Group Life Assurance cover
  • 3 months Maternity, Paternity & Adoption leave all fully paid
  • Professional qualification study support relevant to your role and career
  • Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc.
  • Holiday purchase scheme- up to 5 days annually
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisKPI reportingcontinuous improvementoperational efficiencyrisk assessmentExcelActurisPower BI
Soft Skills
leadershipcoachingstakeholder influenceteam managementcommunication