Jensen Hughes

Financial Planning and Analysis

• Support the monthly financial reporting process, including preparation of management reports and dashboards
• Assist in budgeting and forecasting cycles, including data collection and model updates
• Assist with preparation of charts, graphs, and reports as required
• Perform variance analysis (actual vs. budget/forecast) and provide key insights
• Consolidate and validate data from multiple systems to ensure accuracy and consistency
• Provides technology-driven data insights for Finance and Operational teams key decision-making
• Develop and maintain Excel-based models and analysis tools
• Support ad hoc analysis and strategic initiatives
• Identify opportunities to improve reporting process automation and data quality through the use of AI tools

Financial Analyst I – FP&A

Accounting Manager

• Lead, coach, and support a team of one to three Senior Accountants, with a focus on professional development, collaboration, and continuous improvement.
• Manage international statutory audits across multiple global regions.
• Assist with international compliance matters, including statutory licensing and ratings requirements.
• Support all facets of the company’s tax function, including:
• Preparing U.S. corporate income tax support and partnering with external tax providers for annual filings.
• Managing the execution of corporate income tax payments related to annual returns, estimated payments, and extensions.
• Coordinating and resolving corporate income tax notices and inquiries.
• Managing monthly and quarterly VAT compliance activities for the Middle East region.
• Supporting state and local tax compliance activities, including sales and use tax, gross receipts, and personal property taxes.
• Assisting with international tax matters in partnership with local finance teams and external advisors.
• Oversee and support the company’s global transfer pricing policy.
• Manage technical accounting for the company’s global lease portfolio, including real estate and equipment leases.
• Partner cross-functionally to improve processes, strengthen compliance, and support operational excellence.

Accounting Manager – Tax

IT Support

• Own day-to-day IT infrastructure operations across on-prem and cloud environments
• Ensure high availability, performance, resiliency, and recoverability of critical systems
• Lead incident response, root cause analysis, and continuous operational improvement
• Oversee Windows Server, Active Directory, Microsoft 365, and identity infrastructure
• Ensure secure configurations, access controls, and identity governance
• Manage Azure Environments, including GCC and GCC High
• Oversee server virtualization platforms supporting enterprise workloads
• Ensure reliable operation of both Linux and Windows server environments
• Partner with Information Security to implement secure architectures and compliance controls
• Oversee Cisco-based enterprise network infrastructure
• Ensure network reliability, performance, and capacity planning
• Drive coordination for upgrades, maintenance, and vendor support
• Lead infrastructure upgrades, patching, and technology lifecycle management
• Reduce technical debt and improve system resilience and operational efficiency
• Lead and develop the IT infrastructure and operations team
• Drive accountability, execution, and operational excellence
• Coach team members and foster a culture of reliability and ownership

Senior Manager – IT Infrastructure, Operations

Recruitment

• Partner with the Talent Acquisition team and hiring managers to understand open positions, company branding, and the recruiting strategy needed to attract the right candidates.
• Manage the full recruitment lifecycle, including sourcing, screening, interviewing, extending offers, and salary negotiations.
• Utilize Greenhouse, LinkedIn, and other tools to proactively engage passive candidates, particularly for technical roles.
• Serve as a consultative resource and staffing advisor to hiring managers, providing regular updates and insights through weekly or monthly status reports.
• Promote and optimize the Employee Referral Program to drive high-quality talent acquisition.
• Actively participate in university recruiting efforts, including attending career fairs.

Talent Acquisition Partner

Customer Success Manager

• Support customers from onboarding through renewal in coordination with Digital, SMEs, and Business Development
• Guide customers through setup, configuration, training, and early adoption
• Provide structured engagement beyond the account manager or technical lead, including regular outreach, focus groups, virtual trainings, and webinars
• Provide direct product support for key clients and escalated support as needed
• Manage customer setup and configuration within ProtectAdvisr
• Assist with data analysis, execution, and troubleshooting in collaboration with the Digital team
• Learn how customers use ProtectAdvisr and identify opportunities for improvement
• Gather and synthesize feedback into clear insights for the product team
• Support the design, testing, and rollout of new features and product releases
• Work closely with Digital, Operations, Business Development, and Marketing teams
• Serve as a ProtectAdvisr Champion as the tool expands internally and globally
• Help train and support internal staff and partners on product functionality and updates
• Support product demos and early customer conversations
• Provide real-world usage perspective to help position the product effectively
• Contribute to defining and improving customer success processes as the product portfolio scales

Customer Success Specialist, SaaS – Digital Products

Security Analyst

• Operate vulnerability management tools
• Run and manage regular vulnerability scans across infrastructure, endpoints, and applications
• Analyze and prioritize vulnerabilities using CVSS and business context
• Maintain a consistent vulnerability management cadence (weekly/monthly cycles)
• Drive reduction of critical and high-risk vulnerabilities
• Partner with IT, Cloud, and Enterprise Applications teams to drive remediation
• Maintain dashboards and reports for vulnerability status
• Support vulnerability-related compliance activities (CMMC, NIST)

Financial Analyst I – FP&A

Accounting Manager – Tax

Senior Manager – IT Infrastructure, Operations

Talent Acquisition Partner

Customer Success Specialist, SaaS – Digital Products

Cybersecurity Analyst