jaris, inc

Customer Success Manager

• Serve as the primary post-sales point of contact for ISO partners, building trusted relationships that foster long-term collaboration and growth.
• Conduct Quarterly Business Reviews (QBRs), on-site visits, and regular partner touchpoints to align on performance metrics, goals, and new opportunities.
• Educate partners on Jaris product capabilities, embedded finance best practices, and optimization strategies to maximize adoption and partner ROI.
• Deliver comprehensive onboarding and training sessions to partner teams, supporting effective sales enablement.
• Collaborate with operations, product and GTM teams to coordinate partner initiatives, marketing campaigns, and go-to-market activities.
• Drive merchant engagement through partner servicing efforts and targeted outreach programs.
• Own and monitor partner performance metrics, including loan origination growth, instant payout volume, and product adoption rates.
• Identify upsell and cross-sell opportunities within the ISO channel to expand Jaris’ footprint and revenue contribution.
• Represent Jaris at industry trade shows, conferences, and partner events to strengthen brand visibility and relationships.
• Advocate for partner needs internally by sharing feedback and insights that inform product development and customer experience improvements.

Senior Partner Success Manager – ISO

Product Designer

• Lead 0 to 1 projects, designing new experiences from the ground up.
• Develop and maintain design systems to ensure consistency and scalability.
• Create user-friendly, business-focused designs that align with brand guidelines.
• Conduct user research and apply data-driven insights to inform design decisions.
• Lead design workshops and review sessions to align on direction.
• Collaborate closely with front-end engineers, guiding design implementation.
• Manage end-to-end UX project tasks with minimal supervision.

Senior Partner Success Manager – ISO

Senior Product Designer - Contract