Jane

Customer Support

Jane

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇨🇦 Canada

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Salary

💰 CA$65,000 per year

Job Level

Junior

About the role

  • You'll lead demos, onboarding calls, and real-time support and troubleshooting across phone, chat, and video.
  • Tailor your communication to meet people where they are.
  • Collaborate with team members to deliver excellent support to our customers.

Requirements

  • Do you have 1-3 years experience in the SaaS industry?
  • Do you have experience with CRM programs? If yes, please list below.
  • Have you ever worked with high volume channels (phones and live chat)?
Benefits
  • More information on our benefits can be found here!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
communicationcollaborationtroubleshootingcustomer support