Jane

Therapist

• Own the Manual Therapy market end-to-end — set annual goals around key market metrics, obsessively track performance, and adjust strategy and tactics as needed to drive outcomes.
• Build deep market and customer understanding — develop and maintain a nuanced, research-backed view of manual therapy practitioner needs, workflows, competitive dynamics, and growth opportunities that goes beyond what any single department can see.
• Shape and execute go-to-market strategy — partner with Marketing to define how Jane shows up in the manual therapy market, and work with the Customer team to translate strategy into on-the-ground execution.
• Be the voice of the market internally — represent manual therapy practitioners across Product, Marketing, and Customer teams. Bring a clear, evidence-based point of view on product-market fit and advocate for the roadmap priorities that will move the needle.
• Balance strategy across three time horizons — align with the Customer team on immediate needs, inform Marketing programs on a now/3/6-month horizon, and help shape longer-term Product priorities.
• Surface emerging opportunities and hypotheses — identify partnership ideas, unmet needs, and new growth vectors in the manual therapy space and help chase them down.
• Represent Jane in the market — attend key industry events, conferences, and community touchpoints in the manual therapy space to build trust, deepen relationships, and strengthen Jane's position.

Market Owner – Manual Therapy

Product Designer

• Create insurance billing experiences that feel efficient, clear, and as painless as possible
• Advocate for our customers by grounding decisions in thoughtful user research
• Step into leadership moments by aligning stakeholders
• Raise the bar for quality by delivering consistently strong design outcomes
• Turn ambiguous and abstract problems into tangible, well-framed solutions

Staff Product Designer – Insurance

Web Designer

• Help lead the design execution behind Jane’s next-generation web experience
• Raise the bar for web experience with accessible, performant, and beautifully crafted UX and UI
• Lead the evolution of marketing website design system and scalable components
• Translate refreshed brand into a cohesive web experience
• Drive large-scale website redesign work with care and pragmatism
• Own web design outcomes in close partnership with engineering and web marketing
• Collaborate with partners across various teams to align design intent with technical execution

Senior Web Designer

IT Support

• Create consistently delightful IT support experiences that help Janers feel confident, supported, and able to do their best work.
• Take ownership of small to medium IT projects, delivering thoughtful improvements to systems, workflows, and documentation.
• Communicate clearly and proactively during changes or incidents, helping others understand what’s happening and why.
• Improve how our IT systems and processes work over time by identifying friction, learning from issues, and applying better solutions.
• Balance speed, security, and quality when making decisions, escalating thoughtfully when risk or impact calls for it.

IT Administrator

Manager

• Help lead one of our Booking engineering teams.
• Create an environment where developers can do their best work.
• Build strong communication rhythms within the team and across Booking.
• Guide the team through iterative planning and delivery.
• Support developers in growing their craft through coaching and feedback.
• Partner closely with Product and Design to ensure the team is solving meaningful problems.

Development Manager – Booking

Events

• Execute a strong, consistent presence at US industry conferences and tradeshows that supports lead generation, customer engagement, and brand awareness
• Own end-to-end execution for a portfolio of tradeshows, ensuring events are well planned and professionally run
• Support continuous improvement by tracking event performance and sharing insights that inform future planning
• Plan and execute Jane’s presence at ~30 US-based industry conferences and tradeshows each year
• Manage Jane’s exhibitor presence, including booth setup, staffing coordination, asset and swag preparation, product demos, and onsite customer engagement
• Collaborate with Marketing, Support, Engagement, and Partnerships to align on event goals, messaging, staffing needs, and budgets, while tracking spend and maintaining accurate records
• Manage event assets such as booths, signage, print materials, swag, demo equipment, and lead capture tools, keeping inventories and shipment tracking up to date
• Coordinate logistics with vendors, venues, and shipping partners to ensure materials arrive on time and events run smoothly
• Create and maintain practical planning tools such as event calendars, timelines, run sheets, packing lists, checklists, and budget trackers
• Track event performance metrics including leads captured, attendee engagement, cost per lead, and budget vs. actuals, and support timely lead handoff and post-event reconciliation
• Document learnings and share insights after each event, working closely with the Senior Manager, US Events and cross-functional partners to support continuous improvement
• Contribute to improving event operations by sharing templates, streamlining processes, and using AI or automation tools where helpful

Events Specialist, US Tradeshows

Full-stack Engineer

• Deliver a unified messaging experience that brings secure messaging, SMS, and future channels into one clear, reliable workflow that practices can trust every day.
• Raise the technical bar within the Communications group by modeling strong Ruby and web application design, and helping others grow through collaboration and thoughtful feedback.
• Enable the team to ship consistently and efficiently while staying mindful of scale, cost, and long-term maintainability.
• Connect engineering decisions to real customer and business outcomes, ensuring the work we do meaningfully improves how practices communicate.
• Communicate clearly and lead by example at a staff level, showing ownership, sound architectural reasoning, and a willingness to navigate tradeoffs in the open.

Staff Software Developer – Communications

Recruitment

• Proactively source and recruit top talent across Marketing, Design, and Admin teams
• Partner closely with stakeholders, helping hiring managers shape roles
• Experiment with AI to improve recruiting processes
• Use data and insight to influence decisions

Senior Talent Acquisition Partner – 12 Month Contract

• Advocate for our helpers by grounding decisions in thoughtful user research and deep information architecture analysis, ensuring their needs are clearly understood and represented.
• Elevate the quality of how people navigate Jane, find content, and set up or customize their experience, creating flows that feel intuitive, calm, and trustworthy.
• Collaborate closely with value-stream teams to design a cohesive, forward-thinking navigation and settings experience that scales with Jane’s growth.
• Reduce friction and confusion when searching for information or configuring Jane, contributing to lower support volume and a smoother day-to-day experience for clinics.
• Step into leadership moments by aligning stakeholders, clearly communicating the why behind your work, and using storytelling to bring teams along with confidence and care.