Jane

Marketing

• Own the strategy for the Jane marketing website.
• Connect strategy to the customer and to performance.
• Build and run an experimentation program.
• Lead our organic and answer engine presence.
• Partner with the web platform and enablement function.

Senior Web Marketing Manager

Product Manager

• Set the product strategy and roadmap for Payments, and shape how that connects to roadmaps across the broader Billing group, building a clear case for where we need to go over the next 18 to 24 months.
• Lead cross-functional collaboration with engineering, design, and product partners, becoming the trusted voice on payments across Jane and removing the barriers that slow other teams down when payments touches their work.
• Champion improvements to our Stripe integration and payments architecture, closing gaps that have built up as the platform has scaled.
• Partner directly with senior leadership to translate big, ambiguous problems into clear plans and tradeoffs the wider team can rally around.
• Drive meaningful impact for the clinics and patients who depend on Payments, aligning stakeholders and leadership across Jane around the value we're creating, with the goal of making Jane Payments the obvious choice.

Staff Product Manager – Payments

Software Engineer

• Lead Booking engineering organization for rapid, quality delivery
• Integrate AI perspectives into workflows for smarter building
• Build exceptional experiences for clinics in partnership with product teams
• Coach and grow engineering leaders, raising excellence standards
• Shape technical roadmap aligned with growth initiatives

Director of Engineering – Booking

Security Engineer

• Own Jane's endpoint hardening baseline
• Investigate, contain, and document security incidents
• Strengthen identity and access by helping roll out phishing-resistant MFA (FIDO2)
• Help stand up data-protection controls (SASE, CASB, DLP, egress filtering)
• Tune detections and signal-to-noise in our SIEM

Enterprise Security Engineer

Cloud Engineer

• Contribute to maturing our cloud security posture management practice across our cloud environments
• Ship CI/CD security integrations that developers actually use
• Partner with infrastructure enablement and product teams to embed security into the workflows they already use
• Help shape our AI security programme at scale
• Participate in the on-call rotation and build runbook quality and post-incident reviews

Cloud Security Engineer

General

• Submitting clean claims efficiently and accurately for your assigned clinics
• Following up on denials and rejections with urgency and clarity
• Posting payments, reconciling accounts, and communicating proactively with clinics
• Helping build internal billing documentation and resources to support knowledge sharing
• Identifying trends, payer issues, and process gaps and collaborating on improvements

Medical Biller

• Move the team from idea to validated learning in days, not weeks - ship experiments quickly, measure ruthlessly, and help us decide what's worth building further
• Partner across product domains to unblock activation challenges that no single team owns - connect the dots between signup, onboarding, charting, and beyond to create frictionless experiences
• Lift the team's AI literacy and development velocity by modeling how to use generative tools in your workflow and teaching others to do the same
• Make architectural decisions and trade-offs that balance speed with sustainability - know when to hack and when to invest in proper engineering
• Deliver meaningful results consistently while maintaining a culture where the team feels safe experimenting, learning, and iterating

Staff Developer – Onboarding

Product Marketing

• Lead go-to-market strategy and execution for AI-powered products and features — translate complex AI capabilities into compelling, customer-centric value propositions that drive understanding, adoption, and trust.
• Drive pricing and packaging strategy — partner with Product, Finance, and CS to evaluate, propose, and refine how Jane's products are packaged and priced.
• Strengthen Jane's market positioning through insight-driven messaging and go-to-market plans.
• Lead cross-functional launch programs that improve product adoption, accelerate revenue, and deliver measurable business results.
• Translate customer and market insights into action — synthesize qualitative and quantitative data to influence product direction and roadmap priorities.
• Build alignment across Product, Sales, Customer Support, and Marketing.
• Introduce repeatable frameworks that improve how we plan, execute, and measure product marketing initiatives.
• Represent Jane at key market events, conferences, and industry forums.

Senior Product Marketing Manager, Platform

• Lead go-to-market strategy and execution for AI-powered products and features — translate complex AI capabilities into compelling, customer-centric value propositions that drive understanding, adoption, and trust.
• Drive pricing and packaging strategy — partner with Product, Finance, and CS to evaluate, propose, and refine how Jane's products are packaged and priced, grounded in customer research, competitive analysis, and willingness-to-pay insights.
• Strengthen Jane's market positioning through insight-driven messaging and go-to-market plans, grounded in deep understanding of customer needs, workflows, and market dynamics.
• Lead cross-functional launch programs that improve product adoption, accelerate revenue, and deliver clear, measurable business results.
• Translate customer and market insights into action — synthesize qualitative and quantitative data to influence product direction, roadmap priorities, and commercial strategy.
• Build alignment across Product, Sales, Customer Support, and Marketing by communicating strategy, customer insights, and priorities with clarity.
• Introduce repeatable frameworks that improve how we plan, execute, and measure product marketing initiatives.
• Represent Jane at key market events, conferences, and industry forums.

Senior Product Marketing Manager, Payments

Business Intelligence Analyst

• Partner with the Senior Leadership Team to develop and execute a comprehensive data analytics strategy that aligns with the company's overall objectives and growth targets.
• Develop strong partnerships across Jane to collaborate with leaders from Dev, Product, Marketing and Support on prioritizing data informed decision making and supporting departments with their roadmaps.
• Identify opportunities to leverage data to drive innovation and enhance operational efficiency, continuously innovating data management practices to ensure future-proofed implementations.
• Manage and improve our existing analytics pipeline, including software and processes and vendor management, while implementing and integrating new visualization tools
• Collaborate with Privacy & Security team to implement data governance policies and practices to ensure data integrity, accuracy, and compliance
• Offer technical leadership and guidance to the data engineering team, encouraging a culture of innovation and continuous improvement among BI team
• Foster a culture of continuous learning and data informed decision making across the company
• Mentor and develop technology leaders within the organization, emphasizing people development and growth

Director of Business Intelligence

Email Marketing Manager

• Build, test, and deploy email campaigns in HubSpot, including promotional sends, ad hoc emails, nurture programs, and automated lifecycle workflows.
• Own list management and segmentation, including uploading, processing, and routing contact lists, ensuring our database is accurate, well-organized, and set up to support targeted, personalized outreach across channels.
• Support event and webinar campaigns end-to-end, from invitation and registration flows to reminder emails, day-of communications, and post-event follow-up.
• Develop and maintain automated workflows and customer journeys that deliver value and build relationships with prospects and customers across email and beyond.
• Build and maintain email templates, modular email assets, image asset library for campaigns using no-code or low-code tools, following established standards and best practices.
• Support the execution of digital marketing campaigns across email, landing pages, and paid media, helping coordinate assets, tracking, and quality assurance.
• Run A/B tests across subject lines, content, CTAs, and send times and act on learnings to improve performance.
• Create and maintain dashboards to monitor & report on email metrics (open rate, CTR, conversion rate), turning data into clear recommendations for what to do next.
• Proactively experiment with AI to improve efficiency, personalization, & content quality at scale.
• Partner with the creative, content, and growth teams to align execution with broader marketing goals.
• Maintain templates, documentation, and process guidelines so our marketing program is scalable and easy to build on.
• Growth-oriented, with interest in expanding into integrated campaign and GTM program support beyond email execution.

Email Marketing Specialist

• Design, build, and own the vulnerability engineering pipeline
• Raise the team's bar for building with AI by experimenting openly
• Partner deeply with dev teams across Jane to make security feel like a service
• Coordinate complex, multi-team vulnerability findings
• Contribute to the team's on-call rotation