JAKALA

IT Admin, Office IT

JAKALA

full-time

Posted on:

Location Type: Hybrid

Location: Hamburg • Germany

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Job Level

Junior

Tech Stack

MacOS

About the role

  • Support onboarding of new colleagues through hardware orders and account setup
  • Ensure secure handling of offboarding and the return of devices
  • Ensure optimal technical setup of workstations and provide solution-oriented support for colleagues
  • Manage employee accounts (Google Suite, Microsoft, Slack, Jira, Confluence, GitLab)
  • Co-responsible for internal networks (Wi‑Fi, VPN, switches and firewall)
  • Support video conferencing systems and printers to enable efficient communication

Requirements

  • Completed vocational training in the IT field, such as IT Specialist for System Integration, or significant experience in the role
  • Initial experience in administering and supporting IT infrastructure
  • Knowledge and experience with Mac / macOS and the tool landscape (Google Suite, Microsoft, Slack, Jira, Confluence, GitLab)
  • Integrity and a solid understanding of security
  • Very good German and confident English
Benefits
  • Full-time or part-time position – you decide
  • Hybrid working model (remote and office) with flexible working hours
  • Open and team-oriented company culture
  • Appreciation for your ideas
  • Subsidy for public transport and bike leasing option
  • Weekly shared breakfast or lunch
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT infrastructure administrationhardware orderingaccount setuptechnical supportnetwork managementvideo conferencing systemsdevice return handlingMacmacOSsecurity understanding
Soft Skills
solution-oriented supportintegritycommunicationteam collaborationproblem-solving
Certifications
IT Specialist for System Integration