JAGGAER

Sales

• Develop and execute a global sales enablement strategy aligned with JAGGAER’s commercial goals and sales leadership priorities.
• Lead, coach, and develop an enablement team focused on seller readiness, onboarding, methodology and content management.
• Partner with GTM leadership to identify sales performance gaps and define enablement priorities.
• Design and own global, role-based end-to-end onboarding programs that reduce time-to-ramp and equip Sales and PreSales teams with the skills and knowledge to succeed.
• Build continuous learning programs: certifications, solution sales training, selling skills development, and field coaching.
• Develop training aligned to SaaS enterprise selling motions with a focus on value positioning and business-case-driven sales.
• Plan and support the execution of high-impact sales events (e.g. Sales Kickoff, regional enablement sessions, virtual enablement series).
• Champion the adoption of standardized sales methodologies across regions.
• Partner with Sales Operations to integrate the methodology into CRM workflows, forecasting, qualification, and deal reviews.
• Reinforce best practices for territory planning, pipeline development, and opportunity management.
• Oversee creation, governance, and lifecycle management of playbooks, talk tracks, competitive positioning, and solution-specific sales content.
• Ensure all training materials align to the JAGGAER product narrative, customer personas, and value propositions.
• Manage the enablement tech stack to support scalable global readiness.
• Define and track KPIs for enablement impact: time-to-ramp, quota attainment, conversion rates, productivity metrics, program adoption and engagement.
• Conduct skills assessments, learning analytics, and post-training evaluations to improve program effectiveness.
• Report insights and recommendations to executive leadership.

Vice President, Sales Enablement

AI Engineer

• Lead the design, prototyping, and evolution of the core AI architecture (LLM platforms, multi-agent systems, vector, and orchestration capabilities).
• Define and evangelize JAGGAER’s AI platform strategy and reusable architectural patterns.
• Establish roadmap alignment with CDAO, Product, internal delivery and support stakeholders, and go-to-market leadership.
• Manage and mentor a senior team including AI architects, full stack, and data scientists.
• Foster a high-performance culture of innovation, accountability, and experimentation.
• Scale early R&D into hardened, enterprise-grade platform components used across JAGGAER products enabling the broader team to deliver AI value.
• Serve as executive technical counterpart to Snowflake, AWS, Google Cloud, and other AI/ML partners.
• Lead technical briefings and co-innovation initiatives with strategic customers.
• Translate external trends and feedback into platform and architecture strategy.
• Interface with product and engineering teams to embed platform components into the product roadmap.
• Partner with CISO, Legal, Compliance, and Cloud Operations to ensure architecture meets AI governance, privacy, and security standards (e.g., GDPR, SOC2, ISO 42001).
• Collaborate and lead across global teams in a matrixed structure.

Vice President, Architecture – AI Platform Innovation

Designer

• Design end-to-end conversational user journeys for JAI (from first query through resolution, escalation, and follow-up).
• Create dialog flows, conversation scripts, prompts, and error/edge-case handling that are clear, empathetic, and aligned with JAGGAER’s tone and brand.
• Partner with Product, UX, Data Science, and Engineering to translate business needs into effective conversational use cases and experiences.
• Define appropriate conversation patterns for different experiences (chat-style, mixed UI + conversation, guided flows, micro-copilots, etc.).
• Collaborate on prompt strategies and interaction patterns that leverage LLM capabilities while promoting reliability, safety, and transparency.
• Use qualitative feedback and quantitative data to refine conversational flows; propose metrics for success (e.g., containment, task completion, satisfaction, deflection).
• Contribute to UX copy and microcopy for JAI experiences, ensuring consistency across surfaces and products.
• Quickly assess the current state of conversational experiences and processes across the UX team.
• Create practical playbooks, templates, and checklists (for flows, prompts, tone of voice, error handling, safety guardrails, etc.) that others can adopt.
• Lead training sessions, workshops, and office hours to get UX team members up-to-speed on conversational design fundamentals and advanced techniques.
• Document best practices for collaboration with product, engineering, and AI/ML stakeholders when designing conversational experiences.
• Help establish reusable design standards (patterns, IA, content guidelines) for conversational UI within JAGGAER’s broader design system.
• Coach team members on how to review, critique, and continuously improve conversational experiences.
• Partner with UX researchers and product managers to identify user needs and high-impact conversational use cases.
• Plan and conduct (or support) usability testing and heuristic reviews focused on conversational interactions.
• Bring external perspective by staying aware of industry trends in conversational AI, chatbots, and AI copilots, and share relevant insights with the team.
• Communicate findings and recommendations clearly to stakeholders at different levels, from designers and engineers to product leaders.

Conversational Designer, 90 Day Contract

Account Manager

• Deliver tailored account management services to a pre-assigned vertical of existing customers
• Identify white space opportunities and business challenges
• Map organizational influence to enhance customer relationships
• Conduct quarterly customer reviews to assess performance and identify areas for improvement
• Challenge the status quo and propose innovative solutions
• Analyze total spend to uncover how JAGGAER can optimize both upstream and downstream management
• Lead negotiations and close customer contract renewals effectively
• Create and implement strategies to safeguard existing revenue while increasing account penetration and customer satisfaction
• Meet and exceed quota by successfully identifying and selling add-on and upsell opportunities
• Work closely with other customer-facing teams (e.g., Solution Engineers, Support, Value Consulting) to ensure customer needs are met and that JAGGAER’s messaging is consistent, fostering strong, long-lasting relationships
• Develop and maintain deep knowledge of the JAGGAER suite of products
• Participate in trade shows and conferences to represent JAGGAER and engage with potential clients
• Lead or participate in Requests for Proposals (RFPs) for your assigned accounts
• Utilize Salesforce and Outreach IO for daily documentation and proactive account engagement.

Enterprise Account Manager – US, East Coast

Account Executive

• Achieve sales targets for JAGGAER SaaS solutions by prospecting, building a sales pipeline, and executing effective sales strategies.
• Drive transformational deals and foster the growth of 7-figure deals.
• Create a detailed Enterprise Account Plan for each account and lead its execution to ensure success.
• Engage with C-level prospects to present JAGGAER’s value proposition and move deals toward closure.
• Provide proactive thought leadership and trusted insights to target accounts.
• Collaborate and co-sell with Alliance Partners when necessary.
• Develop and deliver high-quality Executive Sales proposals to C-level prospects.
• Track all activities and maintain accurate records in Salesforce (SFDC).

Enterprise Account Executive, North America

Performance Marketing

• Foster the growth of AI-centric teams by championing upskilling in AI tools, data-driven marketing, and agile execution, while leading and driving the development of the Marketing and Inside Sales teams.
• Manage and develop the Demand Gen and Inside Sales teams, ensuring strong alignment between marketing campaigns and outbound prospecting efforts.
• Create and execute high-level pipeline generation strategies, including ABM and outbound initiatives, aligned to sales objectives and company growth targets.
• Define the demand tech stack strategy with a focus on automation, personalization, and AI integration, supported by robust data and content management to power AI capabilities.
• Set and manage the demand generation budget, allocating resources for maximum ROI and balancing long-term strategy with short-term performance.
• Establish and track KPIs and performance metrics that clearly demonstrate marketing and Inside Sales contributions to pipeline, funnel conversion, and revenue.
• Provide executive-level reporting and insights, regularly presenting to the C-level Executive Leadership Team on campaign performance, funnel health, and pipeline forecasts.
• Leverage tools like Marketo or Salesforce to build and refine automated programs, drive pipeline velocity, and improve lead handoffs and conversion.
• Develop the annual strategic pipeline plan based on the sales segment growth plan
• Lead AI-driven campaign evolution and omni-channel program optimization (SEO, ABM, webinars/events, etc) by leveraging generative and predictive AI to enhance personalization, automate segmentation, and improve efficiency, creative output, and ROI.
• Collaborate cross-functionally with Product Marketing, Sales, and Customer Success to ensure message consistency, audience alignment, and go-to-market cohesion.
• Solve complex problems creatively, using data, stakeholder input, and market insights to overcome blockers and continuously improve performance.

Vice President, Sales Enablement

Vice President, Architecture – AI Platform Innovation

Conversational Designer, 90 Day Contract

Enterprise Account Manager – US, East Coast

Enterprise Account Executive, North America

Director, Demand Generation