JAGGAER

Procurement

• Assure tangible, long-term business outcomes (ROI) for your customers by analyzing corporate objectives and developing strategies to meet them using the JAGGAER One platform.
• Guide customers in adopting relevant new capabilities and best practices aligned to their maturity roadmap.
• Advise customers on the evolution of their procurement operating model and maturity over a multi-year horizon.
• Build and maintain strong relationships with executive stakeholders at Higher Education institutions (and Indirect customers) to understand their needs and ensure the effective deployment and retention of our solutions.
• Design and implement adoption and retention strategies to maximize the utilization and benefits of new features, driving positive change and innovation within the customer’s environment.
• Provide expert advisory services to Indirect customers, offering insights and recommendations based on industry best practices and deep product knowledge across the customer journey.
• Work closely with cross-functional teams, including Product, Sales, Professional Services, Global Customer Care, Customer Success Managers, and Engineering teams to ensure cohesive and effective customer experiences.
• Establish and track key performance indicators (KPIs) to measure the success and impact of optimization, adoption, value, retention, pipeline, and expansion programs and report on progress to senior management and stakeholders.
• Identify opportunities for process improvements and contribute to enhancing our methodologies, tools, and resources.

Indirect Procurement Advisor

Account Executive

• Focusing on net new customers with a disciplined approach to territory and account management
• Owning the full Sales Cycle from prospect to close.
• Engaging partners where appropriate
• Identification of prospect “White Space”
• Articulating desired prospect business outcomes
• Making timely decisions about which opportunities JAGGAER will pursue; Establishing an annual territory plan (within assigned vertical) and articulating discrete actions required to win new business.
• The AE will manage and coordinate every aspect of specific sales opportunities—from prospecting to contract signature
• Must be capable of driving and closing a sale, writing proposals, and negotiating contracts with people at all levels.
• Provide input to internal teams on market trends, competitive products, prospect/client feedback, market needs/requirements, and other areas as requested
• AE is required to prospect and generate a solid pipeline and to sell within the prescribed vertical to net new customers
• AE should achieve 4x quota coverage in pipeline
• AE should utilize JAGGAER prospecting tools in their day to day activity
• AE should document pipeline building activity
• AE is required to enter all sales activity into Salesforce.com (SFDC)
• As JAGGAER qualifies an opportunity and pursues it through its lifecycle, the AE must systematically create updates to the opportunity record and reflect current information regarding sales stage, key dates, deal size, and so on
• AE will contribute to the development of solutions being proposed for prospects
• AE will assist in identification of the customer Return on Investment
• AE will assist in gathering information for services Statement of Work
• AE will be able to white board solution maps for customers
• AE will be able to land and expand solutions
• As JAGGAER develops the solution for an AE’s account, the AE must be able to articulate the questions that explain the value proposition, pricing, and competition in the sale
• AE should be able to strategically position JAGGAER solutions relative to the competition and clearly differentiate JAGGAER’s unique offerings
• Ability to execute on mutually agreed upon closing/project plans with prospects

Account Executive – Higher Education

AI Research Scientist

• Rapidly prototype AI-driven use cases using Java-based services, frontend components, and integration with AI/ML tools.
• Build POCs leveraging agentic AI frameworks (LangGraph, AutoGen, CrewAI) and test novel interactions with LLMs and external APIs.
• Work with SQL/NoSQL databases to model knowledge graphs, embeddings, and AI-generated outputs at scale.
• Develop intuitive UIs using React or Angular to test agent-based user workflows.
• Partner with architects and ML engineers to evaluate AI frameworks and identify production candidates.
• Translate architectural patterns into real-world test cases that help validate platform assumptions.

Senior Full Stack Developer – Agentic AI Research, Prototyping

Product Manager

• Own and continuously refine the product backlog to ensure it is well-groomed, prioritized, and aligned to business outcomes
• Translate customer needs, business objectives, and technical considerations into epics, user stories, and acceptance criteria
• Clearly communicate product vision and goals at the start of each release and throughout delivery
• Use customer feedback and stakeholder input to inform prioritization and tradeoffs
• Collaborate daily with engineers and designers to shape solutions from concept through delivery
• Write clear, outcome-oriented epics, user stories, and acceptance criteria that enable fast, high-quality execution
• Participate in design reviews and actively influence user experience and workflow decisions
• Facilitate Agile ceremonies (planning, standups, reviews, retrospectives) with an emphasis on outcomes and continuous improvement
• Empower the team by providing clarity, context, and timely decisions
• Track and communicate progress using meaningful metrics
• Act as the primary product contact for stakeholders, balancing competing priorities with transparency and confidence
• Clearly communicate roadmap, progress, risks, and tradeoffs to leadership and partners
• Support go-to-market activities by enabling Sales, Support, and Customer Success with strong product context and launch readiness

Product Owner

Sales Development Rep

• Immediate action on inbound and campaign leads (MQLs)
• Conduct targeted prospecting campaigns across focused industries and regions to develop high quality leads and opportunities
• Collaborate with marketing and sales to execute innovative, structured and strategic prospecting plans with specific CTAs (calls to action)
• Upsell additional products and services to existing customers
• Analyze white space reporting and information to find areas to expand JAGGAER reach and impact
• Schedule Discovery Calls for the AEs
• Record and document all activities in CRM (Salesforce) following company protocol
• Use appropriate MarTec to track communications (Outlook in SFDC, Engage, Calendly)
• Leverage MarTec utilities (LinkedIn, 6Sense, ZoomInfo, G2) to identify and prioritize prospecting efforts while validating and cleansing data
• Achieving monthly quota of qualified opportunities
• Contribute to research, creation, of targeted prospect lists
• Own data management relative to performance, campaign and operational execution
• Provide amazing prospect and customer experiences

Sales Development Representative

Sales

• Develop and execute a global sales enablement strategy aligned with JAGGAER’s commercial goals and sales leadership priorities.
• Lead, coach, and develop an enablement team focused on seller readiness, onboarding, methodology and content management.
• Partner with GTM leadership to identify sales performance gaps and define enablement priorities.
• Design and own global, role-based end-to-end onboarding programs that reduce time-to-ramp and equip Sales and PreSales teams with the skills and knowledge to succeed.
• Build continuous learning programs: certifications, solution sales training, selling skills development, and field coaching.
• Develop training aligned to SaaS enterprise selling motions with a focus on value positioning and business-case-driven sales.
• Plan and support the execution of high-impact sales events (e.g. Sales Kickoff, regional enablement sessions, virtual enablement series).
• Champion the adoption of standardized sales methodologies across regions.
• Partner with Sales Operations to integrate the methodology into CRM workflows, forecasting, qualification, and deal reviews.
• Reinforce best practices for territory planning, pipeline development, and opportunity management.
• Oversee creation, governance, and lifecycle management of playbooks, talk tracks, competitive positioning, and solution-specific sales content.
• Ensure all training materials align to the JAGGAER product narrative, customer personas, and value propositions.
• Manage the enablement tech stack to support scalable global readiness.
• Define and track KPIs for enablement impact: time-to-ramp, quota attainment, conversion rates, productivity metrics, program adoption and engagement.
• Conduct skills assessments, learning analytics, and post-training evaluations to improve program effectiveness.
• Report insights and recommendations to executive leadership.

Vice President, Sales Enablement

AI Engineer

• Lead the design, prototyping, and evolution of the core AI architecture (LLM platforms, multi-agent systems, vector, and orchestration capabilities).
• Define and evangelize JAGGAER’s AI platform strategy and reusable architectural patterns.
• Establish roadmap alignment with CDAO, Product, internal delivery and support stakeholders, and go-to-market leadership.
• Manage and mentor a senior team including AI architects, full stack, and data scientists.
• Foster a high-performance culture of innovation, accountability, and experimentation.
• Scale early R&D into hardened, enterprise-grade platform components used across JAGGAER products enabling the broader team to deliver AI value.
• Serve as executive technical counterpart to Snowflake, AWS, Google Cloud, and other AI/ML partners.
• Lead technical briefings and co-innovation initiatives with strategic customers.
• Translate external trends and feedback into platform and architecture strategy.
• Interface with product and engineering teams to embed platform components into the product roadmap.
• Partner with CISO, Legal, Compliance, and Cloud Operations to ensure architecture meets AI governance, privacy, and security standards (e.g., GDPR, SOC2, ISO 42001).
• Collaborate and lead across global teams in a matrixed structure.