Customer Support

• Responsible for reviewing sales contracts ensure proper product is included in contract and sent out for ordering.
• Provide constructive feedback to Jacuzzi Sales team concerning incorrect measurements or any discrepancies related to pricing on contracts.
• Conduct an introductory call with new customers to discuss the products they have ordered and schedule a tentative installation date.
• Assist in scheduling service/ repair work for customers & providing updates
• Must be comfortable operating in ERP systems to make change orders for customers.
• Review quality standards and customer satisfaction/reviews in a timely fashion
• Provide excellent customer service to our current & past clients
• Provide assistance to customers throughout the period of sales and installation.
• Other duties as assigned

Customer Care Representative

Healthcare Customer Service Representative

Retail Loss Prevention Associate II

Financial Support Specialist

Customer Service Support Representative – Client Billing

Claims Support Representative