iwoca

Backend Engineer

• Hybrid in London (UK) or Remote within the UK
• Lead the delivery of well-defined projects involving many stakeholders and systems.
• Go beyond the code to develop a deep expertise in the fintech team’s domain, understand our core financial products and our stakeholder needs to become a trusted technical advisor to the business.
• Perform detailed technical scoping and prototyping to support feasibility testing and decision making.
• Architect and implement scalable solutions for complex challenges, such as building a new ledger system or integrating real-time payments.
• Translate ambiguous product requirements into clear, actionable technical plans that guide the team’s work.
• Contribute high-quality, production-ready code and foster a collaborative environment by reviewing work, helping to troubleshoot live issues, and writing useful documentation.
• Embrace and demonstrate a growth mindset by sharing new technologies and best practices within the team and across the company.
• Work with the Tech Lead to improve our development and agile practices.

Senior Back End Engineer, FinTech

Collections

• Manage your own customer portfolio, speak with customers, and negotiate solutions that are optimal for both the customers and iwoca.
• Decide independently, within the framework of internal guidelines, on the best approach to find solutions with customers.
• Act as the interface between commercial dunning and judicial collection proceedings.
• Analyse the financial situation of customers and develop appropriate strategies to provide the best possible support.
• Collaborate with paralegals, external lawyers, Account Managers, Credit Analysis, and other iwoca teams on complex cases.
• Improve collaboration and maintain relationships with stakeholders (lawyers, courts, insolvency administrators).
• Serve as a role model for company values and help shape office culture.
• Work on cross-functional projects to optimise and implement processes and manage projects alongside daily work.

Senior Collections Agent

Performance Marketing

• Set up new campaigns and ad groups in Google Ads and Meta Ads based on strategic decisions
• Monitor campaign performance and budgets daily to detect anomalies or over/underspending
• Execute bulk edits and uploads using Google Ads Editor
• Conduct ongoing keyword research and hygiene, including analyzing search term reports and adding negative keywords
• Prepare and format weekly performance reports to support strategic decision-making
• Assist with in-depth analyses by providing and preparing relevant data
• Ensure Looker dashboards are functional and up to date
• Research competitor ads and market trends for creative inspiration
• Support the creation of creative briefs for new ad assets and upload/organise creatives across platforms
• Execute and monitor A/B tests (ad assets, audiences, landing pages)
• Work closely with content & organic specialists and the performance marketing lead to own Paid Search and scale Paid Social
• Experiment across diverse channel mix including direct mail and partnerships and help transition work in-house from external agency

Senior Back End Engineer, FinTech

Senior Collections Agent

Junior/Mid-Level Performance Marketer