About the role
- Analyze and document new and existing business processes to validate solutions supporting project objectives
- Develop and manage detailed business and functional requirements
- Provide platform-based recommendations for site enhancements
- Document user stories/use cases to support QA creation of test cases
- Demonstrate a proactive approach at all levels with Developers, QA, and Client
- Map specification and wireframes to illustrate UX/UI interactions
- Facilitate cross-functional meetings to capture requirements
- Manage business-related issues and action item resolution
- Develop process modeling to illustrate end state solution
- Manage user acceptance testing and training documents to support the completed project.
Requirements
- 10+ years of IT experience
- 5+ years of experience as a Business analyst or a similar IT role
- Must have Salesforce Commerce Cloud experience
- Experience as a product owner/proxy product owner
- Business requirements development, functional requirements development, modeling and diagramming
- Development of use-cases and user-stories
- Documents specification/wireframe
- Experience in maintaining communication between the business and the team
- Pre-sale proposal development
- Customer facing experience
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business process analysisbusiness requirements developmentfunctional requirements developmentprocess modelinguse cases developmentuser stories developmentwireframinguser acceptance testingSalesforce Commerce Cloudpre-sale proposal development
Soft skills
proactive approachcommunicationcross-functional collaborationissue resolutionfacilitationcustomer facing experience