ITHAKA

Collections

• Identify and evaluate primary source materials for inclusion in Reveal Digital collections through independent research and engagement with libraries, archives, and other contributors.
• Serve as a primary partner-facing lead for contributing institutions and individuals, building relationships that support sustained participation, shared expectations, and responsible stewardship.
• Coordinate the acquisition of materials, including rights and permissions documentation as needed.
• Translate curatorial intent into publication-ready plans by partnering with internal teams to move materials through digitization, metadata creation, quality review, and publication; ensure that workflows and outputs align with the collection’s intellectual and ethical goals.
• Contribute to collection descriptions, metadata review, and contextual materials to support discovery and scholarly use.
• Maintain accurate project tracking and documentation, ensuring collection progress, permissions status, and publication readiness are clearly recorded.
• Review digital materials and metadata to help ensure accuracy, completeness, and alignment with project goals.
• Communicate regularly with internal and external partners to support coordination, resolve issues, and maintain project progress.
• Maintain high-level visibility into collection progress and risks, including publication readiness, rights constraints that affect scholarly access, and dependencies across partners; escalate issues that require program leadership decisions.
• Contribute to outreach and field engagement as a curator and program representative, including presentations, partner conversations, and professional convenings that strengthen Reveal Digital’s collaborations and scholarly impact.

Digital Collections Curator

Manager

• Lead the coordination of core practices, services, and analytics for the Education team
• Apply evidence-based insights to improve impact
• Create and deliver education content that leads to the successful use of ITHAKA products and services
• Collaborate within and across teams to provide analytics/insights and recommend strategic improvements to team tools, processes, and content
• Create and implement strategic plans for management and delivery of education programs
• Coordinate standards and best practices for product education
• Collaborate with Education team members and cross-team collaborators to identify and implement process improvements
• Create and maintain core educational materials
• Plan and deliver compelling educational webinars
• Monitor and report on Education team metrics

Education Services Manager

Full-stack Engineer

• Obtain hands-on experience working in a real-world product development environment
• Work with your assigned Agile/Scrum team designing, developing, and maintaining web applications
• Become a valued part of the team, contributing to problem-solving and idea generation
• Learn about the business and gain hands-on experience with new technology
• Develop strong solutions for unique product platforms
• Work closely with Product Owner, User Experience Designer, and other team members to conduct Product Discovery
• Participate in agile team leveraging continuous deployment and test automation

Intern, Software Engineering

• Architect, develop, and maintain internal platforms, services, and tooling that support CI/CD, automation, and software delivery.
• Design and build scalable backend services and APIs, including event-driven microservices.
• Build and maintain user-facing interfaces and internal web applications using modern frontend frameworks and UI best practices.
• Lead and support the evolution of CI/CD pipelines, deployment strategies, and platform automation.
• Apply DevOps and enablement methodologies to improve development velocity, reliability, quality, and operational efficiency.
• Partner closely with product, platform, and application engineering teams to improve developer workflows and platform usability.
• Champion developer experience by ensuring enablement tools are intuitive, accessible, well-documented, and aligned with user needs.
• Mentor and coach engineers across teams on architecture, coding standards, DevOps practices, and UI/UX considerations.
• Facilitate technical deep dives, design reviews, and training sessions to promote shared learning and best practices.
• Evaluate, prototype, and integrate new technologies that add value to the software delivery ecosystem.
• Contribute to internal platform roadmaps and help translate organizational goals into actionable technical initiatives.
• Operate with a "You Build It, You Own It" mindset, taking shared responsibility for the reliability, maintainability, and evolution of the code you help put into production.

Senior Software Engineer – Enablement

• Participate as an empowered member of a collaborative Agile team to design, develop, and maintain high performance applications.
• Leverage continuous deployment and test automation tools to deploy application changes to production multiple times per day.
• Interact with internal and external customers to understand their needs and drive the development of web applications to meet those needs.
• Implement rich, interactive web applications using the latest technologies, frameworks, and patterns.
• Leverage web analytics to support product discovery and to measure project KPIs.
• Test, measure, and optimize performance using Application Performance Management tools.
• Participate in the on-call rotation as a first point of contact for applications you own.
• Demonstrate leadership skills in mentoring team members and articulating and evangelizing new technologies, methodologies, and processes.
• Participate in analysis of pricing, risk/reward, cost advantages, and resourcing to support technological improvements.

Digital Collections Curator

Education Services Manager

Intern, Software Engineering

Senior Software Engineer – Enablement

Senior Software Engineer, Full-Stack