itelligy - digital experts GmbH & Co. KG

Customer Success Manager

• Technical implementation: You will take responsibility for implementing and configuring HubSpot and Microsoft Dynamics CRM platforms, tailored to our clients’ needs.
• Process optimization: You translate client requirements into customized CRM processes and optimize their marketing, sales, and service workflows.
• Automation & efficiency improvements: You design and implement automated processes that help our clients increase efficiency in areas such as campaign management, lead generation, and reporting.
• Training & support: You support clients’ marketing and sales teams and ensure the solutions are used optimally.
• Innovation: You stay up to date with the latest trends around HubSpot, Microsoft Dynamics, and relevant third‑party integrations.

Junior CRM Consultant

• Strategic consulting: You analyze clients' business processes and develop future-oriented CRM strategies using HubSpot and Dynamics 365.
• Implementation & architecture: You take ownership of complex CRM implementations, interface designs and integrations into existing system landscapes.
• Process and efficiency improvement: You design tailored sales, marketing and service processes and apply automations to maximize productivity and data quality.
• Project leadership & accountability: You independently lead (sub)projects, taking responsibility for budgets, timelines and quality assurance.
• Mentoring & team enablement: You support the development of junior consultants, share your knowledge within the team and contribute to a sustainable knowledge culture.
• Innovation & best practices: You identify trends, new features and integrations that deliver real added value to our clients.

Junior CRM Consultant

Senior CRM Consultant