itelligy - digital experts GmbH & Co. KG

Customer Success Manager

• Strategic consulting: You analyze clients' business processes and develop future-oriented CRM strategies using HubSpot and Dynamics 365.
• Implementation & architecture: You take ownership of complex CRM implementations, interface designs and integrations into existing system landscapes.
• Process and efficiency improvement: You design tailored sales, marketing and service processes and apply automations to maximize productivity and data quality.
• Project leadership & accountability: You independently lead (sub)projects, taking responsibility for budgets, timelines and quality assurance.
• Mentoring & team enablement: You support the development of junior consultants, share your knowledge within the team and contribute to a sustainable knowledge culture.
• Innovation & best practices: You identify trends, new features and integrations that deliver real added value to our clients.

Senior CRM Consultant