Collections

• Contact patients regarding outstanding copays and balances in a professional and courteous manner (soft collections)
• Collaborate with front office staff and agents to support overall billing and collection efforts
• Maintain accurate records of all communication and payment arrangements in the system
• Meet or exceed performance goals related to collections and customer satisfaction
• Handle sensitive patient financial data with discretion and integrity
• Work as part of ISTA Solutions' team focused on long-term success and learning

Collections Specialist, Healthcare Account

Collections Process Associate

Collections Specialist

Senior Collections Associate

Collections Associate

Collections Specialist