Insurance

• Medical Billing Specialist joining ISTA Solutions' team focused on US healthcare insurance and billing
• Perform eligibility and benefits verification for treatments, hospitalizations, and procedures
• Review patient bills for accuracy and completeness and obtain missing information
• Follow up on unpaid claims within the standard billing cycle timeframe
• Call insurance companies regarding payment discrepancies when necessary
• Identify and bill secondary or tertiary insurances
• Provide customer support via phone, email, and chat
• Resolve issues and accommodate customer inquiries to ensure satisfaction
• Collaborate with colleagues and different departments to resolve complex issues
• Maintain accurate records of customer interactions, transactions, and feedback

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