iSpot.tv

Product Marketing

• Develop and refine product positioning, messaging, and content
• Lead and support product launches
• Create compelling, visually engaging content
• Partner with sales to develop materials
• Monitor industry trends
• Collaborate with corporate marketing and demand generation
• Work closely with customer-facing teams

Senior Product Marketing Manager

Technical Program Manager

• Partner closely with cross-functional business stakeholders to scope strategic initiatives
• Lead the end-to-end execution of complex, technical projects by establishing project milestones
• Facilitate regular syncs and communication channels across technical and non-technical teams
• Continuous evaluation of core systems to identify opportunities to maximize application capabilities

• Partner with business stakeholders (e.g. Sales, Customer Success, Marketing, Finance) to draft and document technical requirements (PRDs & Story Points) for new initiatives.
• Support the execution of tactical projects by tracking tasks, managing immediate blockers, and providing regular status updates to ensure timely delivery.
• Facilitate cross-functional communication and alignment on system improvements and items on the operational roadmap.
• Provide ongoing tactical support and maintenance for Salesforce, including user management, end-user support, and routine configuration updates.
• Assist with implementing system enhancements and support user-focused troubleshooting.
• Identify opportunities to leverage existing application capabilities to increase utilization and productivity.

Associate Technical Program Manager

Executive Assistant

• Provide a really interesting working experience
• Contribute to the success of something great

Support Engineer

• Own and manage a daily, task-based Zendesk ticket queue
• Provide an exceptional level of customer service
• Evaluate, troubleshoot, and replicate complex UI bugs and data discrepancies
• Utilize MySQL databases to perform backend data verification
• Assist with pixel creation and deployment troubleshooting
• Address intricate customer inquiries regarding platform methodologies

Customer Support Analyst

Data Scientist

• Implement industry-standard predictive modeling solutions
• Analyze, manipulate, clean, and process large and messy data
• Code original R/Python scripts and develop analytical reports
• Work independently or collaboratively on large data science problems
• Provide technical data science expertise to assist sales teams
• Conduct in-depth research to improve multi-source data quality

Full-stack Engineer

• Deliver data to business units using standardized data delivery pipelines
• Oversee datasets and ETLs connected to iSpot’s product suite
• Collaborate with operations teams for seamless data integration
• Author and own testing plans for assigned projects
• Define metrics and targets, perform RCA for alerts and incidents
• Communicate complex ideas across Engineering project teams

Software Development Engineer 3

• Own and manage daily task-based Zendesk ticket queue with guaranteed response and resolution times
• Provide exceptional customer service while maintaining high-velocity throughput across diverse tasks
• Evaluate, troubleshoot, and replicate complex UI bugs and data discrepancies
• Monitor platform health and lead incident communications with clients
• Collaborate closely with iSpot’s Solutions, Content Ops, and Engineering teams