Isentia

Research Manager – Fixed-Term, 7 months Maternity Cover

Isentia

contract

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Location Type: Remote

Location: Vietnam

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Tech Stack

JavaScriptPythonVBA

About the role

  • Manage two or more teams of Research Analysts/Executives, setting KPIs and holding members accountable to work schedules
  • Establish and enforce operating standards for data coding and sentiment quality to ensure client specifications are met
  • Conduct data volume monitoring and relevancy reviews to minimize data irrelevance
  • Identify training needs and lead recruitment for new team members
  • Implement process automation using Generative AI and NLP solutions to increase team capacity and reduce manual man-hours
  • Oversee the technical integration of automation scripts (Python, Javascript, VBA, and Apps Script) within research workflows
  • Develop new business-driven solutions in a big data environment to automate manual data processing tasks
  • Assign job orders from Sales and Account Management, ensuring proper resource allocation and task prioritization
  • Monitor team progress across all project stages to ensure deadlines and quotas are met
  • Augment team capacity during peak periods by taking on excess workload to ensure streamlined task completion
  • Continuously review and improve work processes to maximize team utilization

Requirements

  • Proven track record in managing research teams and overseeing data-heavy operations
  • Proficiency in or oversight of automation scripting languages (Python, Javascript, VBA, or Apps Script)
  • Experience in data coding, sentiment analysis, and the application of GenAI/NLP in a research context
Benefits
  • Work from anywhere
  • Enjoy a flexible work environment
  • Participate in professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PythonJavascriptVBAApps ScriptGenerative AINLPdata codingsentiment analysisdata processingbig data
Soft Skills
team managementaccountabilitytraining needs assessmentrecruitmentprocess improvementresource allocationtask prioritizationmonitoring progressworkload managementcommunication