Manager, Executive Operations
Ironclad
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • United States
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Salary
💰 $139,000 - $185,000 per year
About the role
- Work closely and effectively with the CFO to keep them informed of upcoming commitments and responsibilities, ensuring their day runs smoothly and efficiently.
- Act with integrity in all interactions and serve as a trusted confidant for sensitive information.
- Plan, coordinate, and ensure the CFO’s schedule is aligned to strategic priorities; perform calendar analysis to understand how time is being utilized and make recommendations based on findings; act as the “gatekeeper” for direct access to the CFO’s time.
- Complete a broad variety of administrative tasks for the CFO, including maintaining contacts, identifying and engaging support personnel, conducting background research, preparing briefings for events and PR activities, supporting interview preparation, completing expense reports, composing correspondence, arranging complex travel, and compiling meeting materials.
- Manage record-keeping duties: prepare meeting documents, take notes, compile and distribute official minutes, communicate action items, hold the executive team accountable, and ensure follow-through.
- Schedule, research, prioritize, and follow up on incoming emails, correspondence, issues, and concerns addressed to the CFO, including those of a sensitive or confidential nature.
- Serve as a liaison to the G&A executive teams, communicating directly on behalf of the CFO when requested.
- Partner closely with Board members and internal stakeholders to coordinate Board meeting logistics, materials, and communications, playing a key role in seamless preparation, execution, and follow-through.
- Serve as a key point of contact for investors, customers, and other external stakeholders, engaging with professionalism, discretion, and strong executive presence.
- Schedule and plan team meetings and coordinate supporting decks and documents.
- Work closely with partners in Executive Operations and across the company to ensure cross-functional alignment and execution of G&A, and company-wide initiatives.
- Provide a bridge for smooth communication between the CFO and internal departments, demonstrating leadership to maintain credibility, trust, and strong working relationships.
- Prioritize conflicting needs; handle matters proactively and expeditiously, following through on projects to successful completion, often under tight deadlines.
- Provide on-call support for projects you are involved in, such as executive hiring.
- Lead, mentor, and develop a team of Executive Assistants, providing guidance, coaching, and oversight to ensure consistent, high-quality executive support aligned with organizational priorities.
Requirements
- 7-9+ Years of experience supporting a C level executive
- 5+ years Working with a revenue organization, leading an administrative team
- Exceptional organizational skills with the ability to manage multiple tasks under tight deadlines with keen attention to detail.
- Strong interpersonal skills, building and maintaining relationships across staff, Board members, investors, and external partners.
- Highly resourceful team player who can also work independently with confidence and efficiency.
- Professional presence with a commitment to delivering high-level service and responsiveness.
- Proactive mindset, anticipating executive needs and staying steps ahead.
- Discretion and integrity in handling highly sensitive information.
- Strong problem-solving skills, anticipating and resolving challenges swiftly.
- High emotional intelligence and maturity to navigate complex dynamics.
- Agile and adaptable in a fast-paced, evolving environment.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite and/or Google Suite.
- Occasional travel as needed to support the President.
Benefits
- Competitive compensation
- Health, dental, and vision insurance
- 401(k)
- Wellness reimbursement
- Take-what-you-need vacation policy
- Generous parental leave for both primary and secondary caregivers
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
calendar analysisrecord-keepingbackground researchexpense reportingmeeting documentationproject managementexecutive supportteam leadershipconfidential information handlingproblem-solving
Soft skills
organizational skillsinterpersonal skillsresourcefulnessprofessional presenceproactive mindsetdiscretionemotional intelligenceadaptabilitycommunication skillsrelationship building