Client Services Manager
Iron Mountain
full-time
Posted on:
Location Type: Remote
Location: Florida • Kansas • United States
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About the role
- Lead the implementation and ongoing management of assigned programs
- Maintain comprehensive program documentation
- Lead the onboarding process for new clients
- Effectively communicate client requirements
- Prepare business review decks and participate in discussions
- Monitor program revenue, profitability, and overall health
- Manage program risks and issues
- Collaborate with the Business Development team
Requirements
- Bachelor’s Degree or equivalent experience
- 5 years in account management and/or client services
- Demonstrable proficiency in Microsoft Office applications
- Ability to evaluate, troubleshoot, and resolve client issues
- Exceptional written, verbal, and presentation skills
- Strong time management skills
Benefits
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft Office
Soft Skills
communicationtime managementproblem solvingpresentation skills
Certifications
Bachelor’s Degree