Key Account Manager
IQVIA
full-time
Posted on:
Location Type: Office
Location: Mumbai • India
Visit company websiteExplore more
About the role
- Provides the key client relationship to a major client or clients through relationships with executives and leaders in the client organization in a part of a large or mid-sized market or part of a large region.
- Grows revenue by leveraging the full IQVIA offerings and identifying new business opportunities.
- Understands the key priorities of the client to achieve or exceed the assigned revenue and growth goals in assigned account(s) or sales territory.
- Based on long term relationship with client, acts as advisor on marketing, market research, sales management, industry issues, trends and IQVIA product, consulting and service capabilities.
- Anticipates clients’ needs and, in collaboration with IQVIA marketing, sales specialists, consulting and client service, develops and presents proposed solutions to client's complex business issues.
- Identifies and leads the pursuit of the targeted new business and contract expansion opportunities within assigned account(s).
- Typically interfaces with marketing, market research, sales management and/or IT at the executive level in existing and prospective client(s).
- Represents the company to the client and the client to the company in all sales related activities.
- Monitors client satisfaction with contracted deliverables and works with sales management team and Client Service’s management to achieve and maintain a high level of customer satisfaction.
- Effectively manages renewals and subscriptions.
- As required, may participate in contract renewal efforts on large contracts.
- Mentors less experienced members of sales team on selling, account management and negotiations skills.
- Proactively works with global and regional account management in the pursuit of multi-country opportunities.
- Takes a proactive role in contract strategy.
Requirements
- Bachelor's Degree Req
- Five (5) years relevant sales or account management experience and/or solution sales management experience (preferred)
Benefits
- N/A 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
client relationship managementsales managementaccount managementnegotiation skillsmentoringcustomer satisfactionbusiness developmentsolution presentationstrategic thinkingcollaboration
Certifications
Bachelor's Degree