IQVIA

Associate Manager, Language Management

IQVIA

full-time

Posted on:

Location Type: Office

Location: Osaka • Japan

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About the role

  • Lead a team of Internal Linguists to perform according to the expectations of their role.
  • Assist Language Manager in setting goals for Direct Reports based on performance analyses.
  • Achieve established KPIs by reviewing high-visibility documents for priority clients.
  • Provide linguistic feedback to internal linguists on a monthly basis.
  • Oversee the onboarding process of internal linguists.
  • Contribute to the hiring process by reviewing tests and participating in interviews.
  • Identify candidates for IL roles among External Linguists.
  • Collaborate with LQS, Talent Management and Onboarding PM team on initiatives to improve quality.
  • Lead initiatives to improve the quality of External Linguists and foster their engagement.
  • Produce and present reports to the Language Manager and potentially to the Leadership Team.
  • Identify and develop talent inside the team for succession planning.

Requirements

  • Bachelor's degree, ideally in a linguistic, business, or scientific field.
  • Minimum of 7 years of experience in the Translation and Localization industry.
  • 1 year of experience in leadership roles is desirable.
  • Has worked as a professional linguist during at least 2 years.
  • Excellent written, interpersonal, and verbal communication skills.
  • Fluency in English is essential; an additional language would be advantageous.
  • Demonstrated ability to deliver results to the appropriate quality and time metrics.
  • Solid leadership and customer service skills.
  • Ability to establish and maintain effective working relationships with team members, management, and clients.
  • Ability to work collaboratively with cross-functional teams.
  • Experience working with XTRF and/or memoQ as well as with any TMS would be an advantage.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
translationlocalizationlinguistic feedbackperformance analysisKPI achievementsuccession planningcustomer service
Soft Skills
leadershipcommunicationinterpersonal skillscollaborationteam managementtalent development
Certifications
Bachelor's degree