IQVIA

Patient & Site Engagement Operations Manager – Sponsor Dedicated

IQVIA

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

Visit company website

Explore more

✨ AI Apply
Apply

Tech Stack

Google Cloud Platform

About the role

  • Collaborate with pre and post award stakeholders to manage the coordination, planning, quality and implementation of Patient Recruitment and Retention operational plans on small/mid size studies.
  • Position may be responsible for the implementation of smaller programs in their entirety.
  • Communicate with sponsors and project teams to implement and monitor impact of the recruitment/retention tactical plan; make additional operational and tactical recommendations as needed based on study performance.
  • Collaborate with internal teams and external providers to deliver all appropriate tactics associated with the recruitment/retention strategy.
  • Represent IQVIA Patient Recruitment at site/sponsor-facing meetings (i.e. KOM, IM, F2F/LL, etc.) to present strategy/rationale, train CRAs and site staff, and conduct recruitment support workshops as required.
  • Ownership for study KPI and financial performance.
  • Work together with strategy team to translate recruitment and retention strategy into operational and tactical plans to positively impact recruitment and retention rates for assigned projects.
  • Serve as internal consultant to project teams to implement operational recruitment plans on new and/or existing projects needing recruitment and retention services.
  • Manage the scope of work, objectives, quality of deliverables, and other activities of assigned projects (based on scope, may co-manage or independently manage these projects).
  • Serve as primary operational project contact for patient recruitment and retention programs with sponsor to ensure appropriate communication channels are maintained and reporting schedules adhered to as required.
  • Management of assigned project budget(s) to meet financial and company goals (realization targets).
  • Coordinate operational and tactical related project activities for study team and sponsor to ensure that overall project milestones are met.
  • Develop and implement risk management plans for minimizing impact on project objectives and deliverables.
  • Other duties as assigned by Management.

Requirements

  • Bachelor's Degree Health care or other scientific discipline or educational equivalent
  • 6 yrs. of relevant industry experience. Equivalent combination of education, training and experience.
  • In depth knowledge of the drug development processes across all functional areas
  • Knowledge and ability to apply GCP/ICH and applicable regulatory guidelines
  • Excellent organizational and problem solving skills
  • Effective time management skills and ability to manage competing priorities
  • Strong interpersonal skills effective presentation skills
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients
  • Computer skills including proficiency in aspects of data analysis and presentation software, Microsoft Word, and Excel
  • Good written and verbal communication skills including good command of English
  • Ability to influence effectively within SPN/PRP team and project teams including TSL, PL, CL, CRA and the customer
Benefits
  • Health insurance
  • Career development opportunities
  • Flexible work arrangements
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisproject managementrisk managementrecruitment strategyretention strategyKPI managementfinancial performance managementdrug development processesGCPICH
Soft Skills
organizational skillsproblem solving skillstime managementinterpersonal skillspresentation skillscommunication skillsrelationship buildinginfluencing skills