Salary
💰 $65,000 - $75,000 per year
About the role
- Manage Inside Sales Representatives including quality, compliance, attendance adherence
- Development of Inside Sales Representatives and guidance in territory management and communications
- Handle performance reviews, personnel issues, discipline, and termination of Inside Sales Representatives
- Player/Coach shall monitor calls to develop and motivate Inside Sales Representatives for attainment of sales objectives; to assess and monitor activity and work schedules; to monitor and manage reporting by Inside Sales Representatives, including call reporting, and sample reporting (when applicable)
- Communicate with Client and Project Lead on regular and timely basis
- Assist with the planning and delivery of training and periodic sales meetings
- Monitor compliance with Promotional Program, and proper use of Promotional Materials and Promotional Expense Budgets
- Monitor compliance with PDMA and sample accountability procedures, when applicable
- Monitor timekeeping and attendance
- Note: The duties and responsibilities described do not constitute a comprehensive list and additional tasks may be assigned to the employee from time to time
- IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry.
Requirements
- Four-Year College Degree
- Minimum 2 to 5 years Inside Sales Management Experience
- Minimum 2 to 5 years pharmaceutical/device inside sales experience, B2B territory management/account management experience
- Experience developing and maintaining customer relationships
- Experience maintaining accurate records of all sales activities
- Proven ability to consistently meet/exceed defined territory sales goals
- Experience with Sales Force, Veeva preferred
- Advanced listening, problem-solving and decision-making skills
- Excellent verbal and written communication skills
- Ability to understand and convey accurate complex product-related information to Healthcare Professionals
- Ability to accept and quickly apply coaching and feedback to improve individual performance and customer experience
- Ability to effectively manage multiple tasks across multiple systems
- High work ethic, reliable and punctual in reporting for scheduled work
- Ability to be flexible as needed to meet the fluctuating business needs
- Private, quiet, dedicated workspace required