Ipsos North America

HR Business Partner

Ipsos North America

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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About the role

  • Partner with senior business leaders to design and deliver pragmatic HR solutions that improve performance, engagement and retention.
  • Lead performance management cycles and manage complex employee relations.
  • Coach managers and contribute to talent and succession planning.
  • Own HR data integrity, support payroll processes and lead ad-hoc projects that influence business outcomes.
  • Use people analytics and evidence-based insight to drive decisions.
  • Adopt AI-driven tools and modern HR practices to lift employee experience and organisational capability.

Requirements

  • Proven experience as a strategic HR Business Partner in a commercial, matrixed environment.
  • Strong employee relations experience, able to resolve sensitive issues with sound judgement.
  • Skilled in performance management, talent calibration and succession planning.
  • Data-literate: comfortable interpreting HR metrics and translating insight into action.
  • Proficiency in adopting and using AI tools in HR (e.g., for analytics, process automation, candidate screening, coaching support).
  • Excellent stakeholder management, coaching and influencing skills with senior leaders.
  • Adaptable, resilient and curious, with a service-oriented mindset and commitment to inclusion.
  • Strategic business partnering and proven ability to translate commercial needs into HR strategy.
  • Extensive employee relations, performance management and disciplinary/grievance handling experience.
  • Strong HR analytics capability: ability to analyse data, draw conclusions and recommend interventions.
  • Experience managing HR processes across the employee lifecycle, including payroll liaison and HRIS maintenance.
  • Excellent communication and influencing skills; confident coaching leaders.
  • Project management skills with experience delivering HR change or improvement projects.
  • Thorough knowledge of employment law, diversity & inclusion best practice and ethical HR practice.
  • Experience integrating AI technologies into HR functions and experience using specific HR analytics or automation tools.
  • CIPD (or equivalent) qualification or other formal HR accreditation.
  • Previous experience in research, professional services or client-facing organisations.
  • Multi-market or global HR experience and familiarity with working across multiple jurisdictions.
  • Familiarity with common HRIS/payroll platforms and reporting tools.
Benefits
  • 25 days annual leave
  • pension contribution
  • income protection
  • life assurance
  • health & wellbeing benefits
  • financial benefits
  • professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
performance managementtalent calibrationsuccession planningHR analyticsdata interpretationemployee relationsdisciplinary handlinggrievance handlingHR process managementpayroll liaison
Soft Skills
stakeholder managementcoachinginfluencingadaptabilityresiliencecuriosityservice orientationcommitment to inclusionstrategic thinkingcommunication
Certifications
CIPD qualificationHR accreditation