Ipsos North America

Client Advisory Director

Ipsos North America

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Job Level

Lead

About the role

  • Join Ipsos Karian & Box as Client Advisory Director and lead commercial growth for a specialist employee‑experience practice serving FTSE100 and market‑leading clients.
  • You’ll be a visible senior leader on the IK&B Executive team, owning key client relationships, driving retention and new business, and shaping service‑line strategy.
  • Day‑to‑day you’ll lead senior client meetings and pitches, develop compelling proposals and executive/board presentations, coach delivery teams, and convert market intelligence into differentiated commercial offers.
  • You’ll also lead external webinars and events, drawing on and contributing to our thought leadership and partner with marketing to amplify our positioning.
  • This role combines high strategic influence, direct revenue accountability and the entrepreneurial spirit of a boutique with the scale and support of a global research network.
  • If you enjoy building trusted C‑suite relationships, driving growth through insight, and shaping a collaborative, people‑first culture, this is an opportunity to make a visible impact.

Requirements

  • Proven track record of driving commercial growth and winning new business in employee experience, insight or consulting environments
  • Experience owning pitches, proposals and executive/board presentations
  • Comfortable advising and presenting to C‑suite and board audiences; trusted senior client advisor
  • Strategic commercial planning and market positioning capability
  • Excellent written/oral communication and client‑facing presentation skills
  • Organisational and project management skills with accountability for revenue outcomes
  • Collaborative leader who coaches teams, builds cross‑functional partnerships and inspires high performance
  • Sector knowledge in employee experience, leadership, organisational culture or HR consulting
  • Thought leadership experience (webinars, whitepapers, industry events)
  • Experience working with FTSE100 or large enterprise clients
  • Marketing partnership experience for positioning and demand generation
  • Public speaking and event representation experience
  • Analytical comfort with people/employee data and insight translation
  • Practical proficiency in AI tools and adoption for insight generation, proposal development, content creation and client storytelling
  • Resilient, adaptable and decisive in fast‑changing client contexts
Benefits
  • 25 days annual leave
  • pension contribution
  • income protection
  • life assurance
  • health & wellbeing benefits
  • financial benefits
  • professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
commercial growthnew business developmentstrategic commercial planningmarket positioningproject managementthought leadershipdata analysisinsight translationproposal developmentcontent creation
Soft Skills
communication skillsclient-facing presentation skillscollaborative leadershipcoachingcross-functional partnershipinspiring high performanceresilienceadaptabilitydecisivenessstrategic influence