Ipsen

Business Excellence and Operations Director

Ipsen

full-time

Posted on:

Location Type: Office

Location: Dubai • United Arab Emirates

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Job Level

Lead

About the role

  • Lead and facilitate strategic and operational MEAM projects
  • Build comprehensive understanding of all core business functions of Ipsen’s organization and apply that knowledge to effectively manage strategic and tactical initiatives across the MEA TAM Region
  • Influence at all levels of Ipsen Group (all country operations, R&D, TechOps, Corporate Strategy, Support Functions, etc.) as appropriate
  • Identify in a proactive way all issues within the region and beyond that may impact successful execution of business objectives and decide upon timely escalation for resolution
  • Resolve conflict to enable effective decisions at Intercontinental, through ability to influence others, be objective and provide data
  • Share best practices and challenge business excellence activities and projects across the region
  • Lead the business intelligence and analytics function for Ipsen, setting the strategy and direction for insights driven and disease focused business intelligence gathering
  • Lead process for operational, strategic, account and functional planning
  • Lead on Veeva capabilities and utilization across all functions, recommend ways to improve CRM effectiveness and customer impact
  • Deploy tools to measure critical business objectives and establish metrics aligned to business priorities MEAM Governance
  • Support MEAM region Head with agenda and minutes of monthly MEAM LT meetings
  • Develop and continuously refine MEAM governance (ways of working, business reviews, launch readiness reviews, RACI, etc.)
  • Support Head of MEAM in collaboration with Finance and to effectively manage budget, capacity and resource planning
  • Prepare for MEAM Country Business Reviews: identify hot topics to be discussed
  • Ensure effective use of time, promote quality of decision making and focus on critical topics; ensure timely delivery of minutes and monitor action plans
  • Represent Head of MEAM in select internal / external meetings as per need

Requirements

  • Advanced postgraduate academic background in business or sciences
  • Proven Mobility Experience in the pharmaceutical industry with experience in sales & marketing leadership or finance roles or head of function
  • Experience in matrix environment and global environment
  • Thorough understanding of commercial operations & change management
  • Good planning, analytical and organizational skills
  • Excellent influencing & communication skills
  • Self-motivated and comfortable working in full autonomy or as part of a larger team
Benefits
  • Competitive salary
  • Flexible working hours
  • Professional development opportunities
  • Health insurance
  • Retirement plans
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business intelligenceanalyticsCRMVeevastrategic planningoperational planningaccount planningfunctional planningchange managementcommercial operations
Soft Skills
influencingcommunicationanalytical skillsorganizational skillsplanningconflict resolutionself-motivationteam collaborationdecision makingproactive problem solving
Certifications
postgraduate degree in businesspostgraduate degree in sciences