Associate Director, Field Investigations
IP House
Associate Director, Field Investigations
IP House
contract
Posted on:
Origin: • 🇭🇰 Hong Kong
Visit company websiteSalary
💰 $100,000 - $125,000 per year
Job Level
Senior
About the role
- Lead the expansion and day-to-day management of field investigations across Asia Pacific, overseeing all field activities, subcontractor engagement, and process development in the region
- Expand and scale a compliant, licensed, and quality-focused field investigations network—with redundancy in key markets and a focus on coverage expansion, especially across high-priority jurisdictions in Greater China, Southeast Asia, and other key APAC markets
- Develop, standardize, and enforce field investigative protocols, including evidence handling, reporting, and client communications, to ensure consistency and compliance
- Manage ongoing investigative licensing, permitting, and compliance obligations in APAC jurisdictions, ensuring full coverage for current and future business needs
- Oversee vetting and onboarding of field investigator network: license verification, insurance, references, background checks, and professional standards
- Implement and monitor ongoing quality assurance, performance metrics, and process reviews throughout the network in region
- Ensure all field work is ethical, necessary and proportionate and aligned with the IP House Code of Conduct
- Partner with Product, Client Success, Client Solutions, and Global Field Investigations teams to drive partnership expansion and act as primary escalation point for field investigations in APAC
- Drive development of client-facing value messaging emphasizing national and regional reach, integrated quality, and single-point accountability
- Standardize processes, technologies, and data/reporting practices across all field investigative activities in region and develop scalable workflows for network expansion, sourcing, vetting, onboarding, assignment, and ongoing review
- Recruit, mentor, and manage a regional field investigations team; establish KPIs, deliver training, and foster a culture of collaboration, innovation, accountability, and continuous learning
Requirements
- A background in law enforcement or private sector field investigations in Asia Pacific, with direct experience in surveillance, undercover engagement, and/or test purchasing
- Strong preference for applicants with a background in IP enforcement
- Experience in shaping and leading teams across multiple APAC jurisdictions
- Understanding of risk management in the context of field operations conducted within the private sector
- Thorough knowledge of investigative licensing, compliance, and reporting standards in Asia Pacific markets; familiarity with China and Southeast Asia regulatory landscapes highly desirable
- Proven track record building, managing, and scaling field investigation teams and/or networks in a high-compliance, quality-sensitive environment
- Demonstrated success in business development—growing B2B client relationships and supporting direct sales efforts
- Experience managing multi-national licensure, vetting workflows, and operational efficiency in a complex, distributed model
- Flexibility, dedication, innovation, strong cross-functional leadership, negotiation, and executive communication skills
- Bachelor’s degree required; advanced degree or relevant certifications preferred
- Mandarin language capabilities strongly preferred
