Perform day-to-day, monthly, and quarterly administration tasks such as customer aging reports, collection communications, and account reviews with third-party logistics provider.
Support and collaborate with banking/cash accounting team to reconcile customer payments.
Ensure timeliness and accuracy of order-to-cash activity in the ERP system, NetSuite, including invoicing and any related adjustments, such as credit memos.
Manage product revenue AR to ensure timely collection of customer invoices and prompt dispute resolution; act as the primary point of escalation and work with internal departments and customers to drive problem resolution.
Customer maintenance activities including new customer set-up and credit limits.
Liaison with third-party logistics provider for transactions including accounts receivable, sales, returns, and chargebacks.
Ensure timely and accurate accounting close related to order to cash, including accounts receivable, product revenue, gross-to-net revenue.
Prepare month-end close journal entries and reconciliations for sales revenue, accounts receivable, gross-to-net payments, and royalty revenue.
Maintain and reconcile data files used to support month end close activities and dashboard presentations.
Execute SOX controls and support internal and external audits.
Demonstrate strong knowledge of US GAAP and perform financial analysis, reporting and interpretation of data.