Corporate Services Manager
Iore
full-time
Posted on:
Location Type: Hybrid
Location: Dartmouth • Canada
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About the role
- Manage the corporate services functions, providing guidance, delegation, and performance oversight.
- Coordinate across departments to ensure cohesive support services, setting priorities, and managing corporate operations.
- Ensure corporate compliance with regulatory, contractual, and policy obligations.
- Identify operational risks and implement mitigation strategies.
- Continuously develop, review, and enhance corporate systems, policies, and procedures to improve efficiency.
- Lead change management initiatives, supporting the implementation, maintenance, and optimization of internal business systems, partnering with departments to drive adoption of digital tools across teams.
- Oversee training on corporate platforms and ensure data integrity, confidentiality, and effective reporting practices.
- Translate strategic priorities into operational plans within corporate services.
- Contribute to enterprise planning, performance measurement, and capacity alignment.
- Develop and implement security clearance requirements by developing security compliant policies and procedures across the organization.
- Lead special projects, including the development and maintenance of Business Continuity and Disaster Recovery Plans, and corporate wide platforms.
- Develop and manage the quarterly corporate reporting process, including the collection and analysis of KPIs and operational metrics, interfacing with managers and directors across the organization to gather and synthesize information for reports.
- Present insights and recommendations to Senior Leadership based on KPI analysis, highlighting how they reflect organizational success and offering guidance for implementing adaptations in future iterations.
- Support data integrity, reporting accuracy, and information governance practices.
- Act as business lead for enterprise systems and digital platforms (in partnership with IT).
- Ensure compliance with COVE’s policies and procedures, including human resources, safety, and operational standards.
- Take on additional responsibilities as required to support the success and growth of COVE’s programs and strategic initiatives.
Requirements
- Bachelor’s degree in business administration, management, or a related field.
- 5 -7 years’ progressive experience in a similar corporate position, or a combination of experience and education.
- Exceptional leadership and time, task, and resource management skills.
- Strong organizational, problem solving, critical thinking, coaching, and interpersonal skills.
- Demonstrated experience leading process improvement or system implementation initiatives.
- Highly motivated, analytical, logical thinker with a very strong attention to detail and the ability to meet multiple and/or unexpected deadlines in a demanding environment.
- Strong written and verbal communication skills.
- Initiative, good judgment, strong work ethic, and ability to work independently.
- Solid team player who enjoys interacting and building relationships with others.
- Eligibility to obtain and maintain a Government of Canada security clearance.
Benefits
- Opportunity to learn and make an impact by working for a dynamic, growing company on meaningful projects that find solutions to real-life problems.
- Comprehensive paid time off including vacation, personal sick time, and additional days for family illness or medical appointments.
- Hybrid work model with flexibility to work remotely 1 day/week.
- Team wide bonding activities and casual work environment.
- Tech focused office location, convenient via transit and bike paths.
- Employee wellbeing including full medical & dental benefits and a health spending account.
- Group RRSP matching program & Income Insurance Plans.
- Maternity & parental leave top-up allowance.
- Learning and growth opportunities.
- Employee referral program.
- Competitive salary.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
performance oversightoperational risk managementchange managementbusiness continuity planningdisaster recovery planningKPI analysisdata integrityreporting accuracyinformation governanceprocess improvement
Soft Skills
leadershiptime managementtask managementresource managementorganizational skillsproblem solvingcritical thinkingcoachinginterpersonal skillscommunication skills
Certifications
Bachelor’s degree in business administrationGovernment of Canada security clearance eligibility