Invenio Financial

Inventory Specialist

• Support onboarding of new and recurring portfolio acquisitions, including data validation, file review, and system loading
• Partner with internal stakeholders to ensure portfolios are set up in alignment with business rules, legal requirements, and operational strategy
• Identify and escalate data anomalies, missing fields, or inconsistencies prior to placement
• Execute account placements to third-party collection agencies and law firms based on defined market share and operational strategies
• Ensure accurate segmentation and routing of accounts based on client, regulatory, and internal requirements
• Maintain documentation of placement logic and deployment decisions for auditability
• Monitor and process incoming and outgoing maintenance files, including updates, recalls, restrictions, scrubs, account status, demographic, transaction, and other account lifecycle changes
• Ensure timely and accurate updates across systems and vendor-facing files
• Partner with Compliance and Operations to validate that changes are implemented correctly and consistently
• Work directly with third-party vendors to complete account-level reconciliation activities
• Investigate and resolve discrepancies related to balances, placements, and account status, coordinating with Operations as needed
• Maintain clear documentation of reconciliation outcomes and outstanding issues
• Partner with Operations to support performance monitoring by ensuring inventory accuracy and consistency
• Support Compliance oversight by maintaining audit-ready documentation and adhering to internal controls
• Assist in identifying process gaps, risks, or inefficiencies and contribute to continuous improvement efforts

Inventory Management Specialist

Operations

• Ensure supplier performance aligns with defined performance standards and provides optimal consumer experience
• Monitor and maintain supplier scorecards, including performance and quality control
• Identify efficiency issues and initiate a collaborative approach to achieve holistic solutions
• Actively engage with partners to maximize financial returns and anticipate opportunities for operational improvements
• Lead and participate in supplier production and compliance review calls to address performance, remediation efforts, and regulatory expectations
• Maintain a working knowledge of performance standards and contractual obligations to mitigate risk and ensure strong relationships with sellers, suppliers, and recovery
• Coordinate with leadership on performance updates and vendor management
• Assist in conducting comprehensive supplier compliance audits to assess adherence to federal, state, and local laws, regulations, and Invenio contractual and compliance standards
• Manage the intake, investigation, documentation, and resolution of consumer complaints, ensuring compliance with applicable regulatory response requirements and timelines
• Analyze KPI, legal performance, and compliance reporting data and compile findings into concise, actionable summaries for management and review

Inventory Management Specialist

Operations Manager