Field Service Engineer 2 – 2nd Shift
Intuitive
Field Service Engineer, 2nd Shift
Intuitive
full-time
Posted on:
Location Type: Remote
Location: Remote • New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $40,000 - $54,000 per year
Job Level
Mid-LevelSenior
About the role
- Responsible for the installation, support, troubleshooting, repair, and maintenance of all our products within your management designated area of responsibility
- Ensure that all service agreements and warranty obligations are met and surpassed
- Provide management with a quarterly review and assessment of your assigned area of responsibility
- Proficiency in accurately documenting service activities, maintaining records, and providing comprehensive reports to stakeholders
- Complete all administrative tasks in the required time frame
- Provide technical support to end-users and other Intuitive employees
- Conduct training sessions at Intuitive facilities, training centers, and hospitals
- Perform various scheduled maintenance activities such as system inspections, preventive maintenance, software updates, system recalls, field actions, and upgrades
- Troubleshoot, diagnose, and repair all Intuitive products and associated equipment in accordance with procedures and within designated timeframes
Requirements
- Minimum of Associate’s degree in related field or equivalent training/experience preferred
- Minimum 1-3 years of Field Service Experience preferred
- Proven track record of troubleshooting electro-mechanical systems required
- Ability to Travel up to 75% and within the travel and expense policy as required by management to fulfill the specific needs of the role
- Clean driving record
- Ability to obtain and maintain Vendor Credentialing approval for access to operating rooms
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
troubleshootingrepairmaintenanceelectro-mechanical systemssystem inspectionspreventive maintenancesoftware updatessystem recallsfield actionsupgrades
Soft skills
documentationadministrative taskstechnical supporttrainingcommunicationtime managementstakeholder engagementproblem-solvingorganizational skillsattention to detail
Certifications
Associate’s degreeVendor Credentialing
