Intrepid

IT Business Analyst – Ecommerce Marketing

Intrepid

full-time

Posted on:

Location Type: Hybrid

Location: Ho Chi MinhVietnam

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About the role

  • Work with the Product Manager/Owner, business stakeholders, conduct competitor research to understand business needs and ecommerce marketing workflows (e.g., ad campaign setup & adjustments, ad budget allocation, ecommerce platform rules & limitations, reporting).
  • Analyze, clarify, and document requirements.
  • Translate workflows into clear user stories, diagrams, and specifications.
  • Partner closely with Engineering during requirement development and verify outcomes after release.
  • Support UAT planning, script writing, and testing scenarios that reflect feature usage.
  • Create and maintain simple and user-friendly documentation (PRDs, FAQs, onboarding materials).
  • Work with designers to create design files and refine user flows.
  • Collaborate across multiple domains including ecommerce, marketing operations, strategy, automation logic, and data workflows.

Requirements

  • At least 2 years of experience as a Business Analyst in an outsourcing, SaaS, product company, or similar relevant environment.
  • Highly responsive to feedback and able to iterate quickly based on stakeholder input.
  • Comfortable working across multiple modules or projects simultaneously.
  • Able to produce well-structured documentation and clear requirement specifications.
  • Able to maintain clear and consistent communication with stakeholders throughout the project lifecycle.
  • Able to identify unclear or conflicting requirements and raise them for clarification to support effective prioritization and delivery.
  • Strong ownership mindset, positive attitude, and growth mindset.
  • English proficiency preferred for documentation and cross-country communication.
  • Motivated to grow into a Mid/Senior BA or Product Owner role within the next two years.
Benefits
  • Comprehensive insurance
  • Ample leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysisrequirement documentationuser storiesUAT planningscript writingecommerce marketing workflowsdata workflowsad campaign setupreporting
Soft Skills
responsive to feedbackiterationcommunicationownership mindsetpositive attitudegrowth mindsetcollaborationclarification of requirements