
IT Business Analyst – Ecommerce Marketing
Intrepid
full-time
Posted on:
Location Type: Hybrid
Location: Ho Chi Minh • Vietnam
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About the role
- Work with the Product Manager/Owner, business stakeholders, conduct competitor research to understand business needs and ecommerce marketing workflows (e.g., ad campaign setup & adjustments, ad budget allocation, ecommerce platform rules & limitations, reporting).
- Analyze, clarify, and document requirements.
- Translate workflows into clear user stories, diagrams, and specifications.
- Partner closely with Engineering during requirement development and verify outcomes after release.
- Support UAT planning, script writing, and testing scenarios that reflect feature usage.
- Create and maintain simple and user-friendly documentation (PRDs, FAQs, onboarding materials).
- Work with designers to create design files and refine user flows.
- Collaborate across multiple domains including ecommerce, marketing operations, strategy, automation logic, and data workflows.
Requirements
- At least 2 years of experience as a Business Analyst in an outsourcing, SaaS, product company, or similar relevant environment.
- Highly responsive to feedback and able to iterate quickly based on stakeholder input.
- Comfortable working across multiple modules or projects simultaneously.
- Able to produce well-structured documentation and clear requirement specifications.
- Able to maintain clear and consistent communication with stakeholders throughout the project lifecycle.
- Able to identify unclear or conflicting requirements and raise them for clarification to support effective prioritization and delivery.
- Strong ownership mindset, positive attitude, and growth mindset.
- English proficiency preferred for documentation and cross-country communication.
- Motivated to grow into a Mid/Senior BA or Product Owner role within the next two years.
Benefits
- Comprehensive insurance
- Ample leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisrequirement documentationuser storiesUAT planningscript writingecommerce marketing workflowsdata workflowsad campaign setupreporting
Soft Skills
responsive to feedbackiterationcommunicationownership mindsetpositive attitudegrowth mindsetcollaborationclarification of requirements