Intrepid

Artificial Intelligence

• Conduct process discovery workshops with different departments (Operations, Commercial, CS, Finance).
• Map current workflows and identify manual, repetitive, or error-prone activities suitable for AI or automation.
• Quantify effort, volume, turnaround time, error rate, and potential ROI for each opportunity.
• Create and maintain an AI Automation Opportunity Backlog.
• Propose AI agents, automation workflows, and tool integrations to streamline identified processes.
• Recommend optimal solutions using workflow orchestration and application of AI.
• Create proof-of-concepts (POCs) with assistance from tech for quick validation.
• Collaborate with Tech teams to integrate AI workflows and build automations using platforms like N8n, Langflow, Gemini, OpenAI Assistants/Agents etc.
• Run pilots, collect feedback, iterate, and scale.
• Develop documentation, SOP changes, and training materials for end-users.
• Track impact metrics like Hours saved, Cost reduction, SLA improvements, Error reduction and User adoption.
• Present monthly Automation Impact Reports to leadership.

AI Transformation Consultant

• Conduct process discovery workshops with different departments (Operations, Commercial, CS, Finance).
• Map current workflows and identify manual, repetitive, or error-prone activities suitable for AI or automation.
• Quantify effort, volume, turnaround time, error rate, and potential ROI for each opportunity.
• Create and maintain an AI Automation Opportunity Backlog.
• Propose AI agents, automation workflows, and tool integrations to streamline identified processes.
• Recommend optimal solutions using workflow orchestration and application of AI.
• Collaborate with Tech teams to integrate AI workflows and build automations.
• Run pilots, collect feedback, iterate, and scale.
• Develop documentation, SOP changes, and training materials for end-users.
• Track impact metrics like Hours saved, Cost reduction, SLA improvements, Error reduction and User adoption. Present monthly Automation Impact Reports to leadership.

Ecommerce

• Oversight of the Intrepid-client relationship
• Determine opportunities and identify process improvements to grow online sales revenue
• Coordinate with sales and marketing teams and other support teams
• Design sales growth proposals and prepare client reports
• Ensure client needs are met and their voices are heard

AI Transformation Consultant

AI Transformation Consultant

Key Account Manager, E-commerce