Intrepid

Ecommerce

• Oversight of the Intrepid-client relationship
• Determine opportunities and identify process improvements to grow online sales revenue
• Coordinate with sales and marketing teams and other support teams
• Design sales growth proposals and prepare client reports
• Ensure client needs are met and their voices are heard

Key Account Manager, E-commerce

Business Analyst

• Work with the Product Manager/Owner, business stakeholders, conduct competitor research to understand business needs and ecommerce marketing workflows
• Analyze, clarify, and document requirements
• Translate workflows into clear user stories, diagrams, and specifications
• Partner closely with Engineering during requirement development and verify outcomes after release
• Support UAT planning, script writing, and testing scenarios that reflect feature usage
• Create and maintain simple and user-friendly documentation (PRDs, FAQs, onboarding materials)
• Work with designers to create design files and refine user flows
• Collaborate across multiple domains including ecommerce, marketing operations, strategy, automation logic, and data workflows

Account Manager

• Oversee the Intrepid-client relationship and determine opportunities
• Identify process improvements to grow online sales revenue
• Ensure service level agreement is met
• Work with sales and marketing teams and other support teams
• Design sales growth proposals and handle client communications

Key Account Manager, MY Market

Performance Marketing

• Setting up, managing, and optimizing campaigns to drive key KPI metrics across ecommerce marketplaces (Shopee, Tiktokshop, Lazada), SEM (Google Shopping), and social media
• Work closely with client teams to develop marketing plans and KPIs, as well as ongoing reporting
• Manage revenue delivery and budget spending, including daily optimization and providing real-time targeting recommendations

Performance Marketing Intern

People Operations

• Handle onboarding, offboarding and transfer administration for all people movements (e.g. new hires, promotions, transfers, re-designation, resignations/terminations etc)
• Support new joiners’ onboarding and offboarding process, including collating staff movement announcements, planning and executing teams orientation and other engagement programs such as office welcome tour, interns community program
• Manage end-to-end payroll process
• Coordinates office facilities and related operations
• Monitor, upkeep and ensure security and accuracy of employees' records and documents in HRIS including leave and OIL records
• Maintain and update employee handbook, guidelines, policies and process flows
• Generate and analyze HR reports to improve efficiency and effectiveness of people decisions
• Participate and contribute towards implementation of regional HR projects, strategies and initiatives
• Support tracking and monitoring HR budget and expenses, as well as tracking data of employee laptops and any other company assets
• Facilitate setup of Employee Engagement activities
• Assist in streamlining current HR processes
• Process employee requests for information and related employment visas, permits, and regulatory applications
• Other ad-hoc tasks as assigned

Senior People Operations Specialist

Recruitment

• Driving a high-quality recruitment process by identifying and attracting top talent
• Working closely with business leaders and stakeholders across Vietnam, providing strategic hiring guidance
• Managing the full recruitment lifecycle—from sourcing, pre-screening, interviewing, and offering negotiation to onboarding
• Sourcing and attracting candidates through diverse channels such as job portals, social media, headhunting, campus recruitment, referrals, and international partnerships
• Providing timely and constructive feedback to hiring managers regarding candidate profiles and interview outcomes
• Building and maintaining strong, long-term relationships with both active and passive talent for current and future hiring needs
• Proactively managing and engaging candidate pipelines to ensure a continuous flow of qualified talent
• Staying up to date on industry trends and best practices in talent acquisition to enhance sourcing strategies and candidate experience
• Leading and executing campus recruitment activities targeting interns, trainees, contract staff, and entry-level talent
• Supporting employer branding efforts to strengthen talent attraction and improve conversion rates
• Preparing and maintaining accurate recruitment reports, including weekly status updates and hiring dashboards
• Contributing to various ad-hoc talent acquisition projects and continuous improvement initiatives

Associate Talent Acquisition Business Partner

Brand Manager

• Own and develop strong, differentiated brand marketing strategies for assigned key accounts
• Act as the strategic lead on accounts, ensuring clarity and consistency across all marketing initiatives
• Translate business strategy into end-to-end full-funnel marketing plans
• Provide clear strategic direction to creative and performance teams
• Leverage tools and data sources to drive growth on assigned accounts

Regional Lead, Brand Marketing Strategy

Accountant

• Execute automated AP booking processes based on master data trackers across all business models (Retail Platform, Claimback, Store Management, Marketing)
• Maintain and update master data for automation, ensuring accurate account mapping for NetSuite uploads
• Record accruals and expenses in compliance with IFRS and internal accounting policies
• Collaborate with the Data Automation team to operate and optimize automated booking workflows
• Manage AP, fulfillment costs, G&A, fixed assets, bank, and marketing expenses for regional entities, including system reconciliation, journal entries, supporting schedules, and cost analysis
• Investigate and resolve bill disputes, credit note requests, and payment discrepancies
• Coordinate with the Operations team to perform 3-way matching (PO / Item Receipt / Bill)
• Monitor AP aging across both retail and marketing portfolios
• Execute payments in line with the tiered approval process
• Ensure compliance with local regulations and internal policies (Thai tax, cross-border withholding tax, intercompany policies)

AP Accountant

Financial Planning and Analysis

• Manage all aspects of financial analysis and business partnering functions for our Philippines businesses
• Responsible for analytical and value-added areas for the Philippines
• Work with the finance team to migrate transactional accounting to the newly established accounting centre
• Manage the preparation and reconciliation of all Balance sheet accounts
• Main contact person for all statutory, ISO and internal audits
• Work with the Head Office team to drive process improvements

Head of Finance

• Own and develop strong, differentiated brand marketing strategies for assigned key accounts
• Act as the strategic lead on accounts, ensuring clarity and consistency across all marketing initiatives
• Translate business strategy into end-to-end full-funnel marketing plans
• Provide clear strategic direction to creative and performance teams
• Leverage tools and data sources to translate insights into actionable recommendations

Customer Support

• Respond to buyer inquiries in a timely and accurate manner via chat.
• Identify the needs of buyers by asking relevant probing questions.
• Attend course refreshers to ensure knowledge about the products and promotions is up to date.
• Acknowledging and resolving buyer concerns and complaints.
• Analyze and report product and promotion issues.
• Update internal databases with information about product issues and valuable discussions with buyers.
• Monitor buyer complaints and proactively initiate outbound chat to aid assistance.
• Maintain a positive, empathetic, and professional attitude toward customers.
• Ensure prime satisfaction of each buyer who reached out via chat.

Customer Service Executive, Open to Fresher

Content Marketing Manager

• Store Operation: 35% Content Production : create optimization content (3-5 bullet points) : build content formula based on platform instruction (trending keyword - content metric - cat metric...) and how to apply (image - description - name) & measure Platform Content Attribute Fill rate tracking PDP live status & KAFR / Product Info update.
• Content Operation: listing & upload.
• Campaign Content Production: 35% Onsite Content Tracker Content QC.
• Behavior & Engagement: 30% Attendance & Response rate Deadline & Productivity commitment Communication & Collaboration.

Content Associate

Affiliate Manager

• Develop and execute scalable affiliate marketing strategies to drive GMV, conversions, and ROI
• Identify and prioritize creator profiles, content categories, and target audiences for impactful campaign deployment
• Continuously monitor industry trends and platform updates (e.g., TikTok Affiliate Program) to inform innovative strategies
• Build structured onboarding and engagement frameworks for affiliate creators and influencers
• Define, monitor, and report on KPIs such as GMV, conversion rates, affiliate ROI, and content performance
• Analyze campaign results and optimize tactics based on data-driven insights
• Deliver regular reports to clients and internal teams, highlighting performance, learnings, and optimization plans
• Supervise and mentor the Creators Manager, setting clear objectives and providing development support
• Lead recruitment, training, and performance management for team members involved in affiliate operations
• Build and maintain a strong network of affiliate creators and influencers across relevant social platforms
• Collaborate with the Live Commerce and Content teams to align affiliate activities with livestream campaigns and editorial strategies

Head of Affiliates

• Develop and advise on eCommerce marketing & campaign strategies for key regional accounts across the marketplaces, platforms, and properties, in accordance with their brand goals and current trends.
• Drive platform excellence through data analysis, performance tracking, and implementation of best practices
• Provide end-to-end client servicing, acting as the main point of contact for key regional accounts/ Work closely with the teams and platform SPOCs to ensure a comprehensive approach
• Drive regionally for our in house retail media ad tech proprietary adoption across markets and brands, conduct audits and advise on strategies.

Regional Lead, Marketplaces, Ecommerce Excellence

• Develop and advise on eCommerce marketing & campaign strategies for key regional accounts across the marketplaces, platforms, and properties
• Drive platform excellence through data analysis, performance tracking, and implementation of best practices
• Provide end-to-end client servicing, acting as the main point of contact for key regional accounts
• Work closely with the teams and platform SPOCs to ensure a comprehensive approach
• Drive regionally for in-house retail media ad tech proprietary adoption across markets and brands, conduct audits and advise on strategies