AI Transformation Consultant

Intrepid

AI Consultant focusing on automating processes in e-commerce enablement. Collaborating with teams to drive efficiency and productivity in Intrepid Asia's operations.

Posted 6/14/2026full-timeHo Chi Minh • 🇻🇳 VietnamJuniorWebsite

Tech Stack

Tools & technologies

Python

About the role

Key responsibilities & impact

Conduct process discovery workshops with different departments (Operations, Commercial, CS, Finance).
Map current workflows and identify manual, repetitive, or error-prone activities suitable for AI or automation.
Quantify effort, volume, turnaround time, error rate, and potential ROI for each opportunity.
Create and maintain an AI Automation Opportunity Backlog.
Propose AI agents, automation workflows, and tool integrations to streamline identified processes.
Recommend optimal solutions using workflow orchestration and application of AI.
Collaborate with Tech teams to integrate AI workflows and build automations.
Run pilots, collect feedback, iterate, and scale.
Develop documentation, SOP changes, and training materials for end-users.
Track impact metrics like Hours saved, Cost reduction, SLA improvements, Error reduction and User adoption. Present monthly Automation Impact Reports to leadership.

Requirements

What you’ll need

1+ year of experience in automation consulting, process improvement, AI delivery, or digital transformation.
Hands-on experience with GenAI LLMs, AI agents, or automation platforms.
Proficiency in Python and no-code tools like N8n for automation.
Familiarity with databases, APIs, webhooks, and system integrations.
Strong problem-solving with ability to break down complex workflows and translating business problems into solutions.
Comfortable leading workshops, interviewing stakeholders, and synthesizing insights.
Stay current with emerging AI technologies and recommend new applications.

Benefits

Comp & perks

Comprehensive insurance
Ample leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

automation consultingprocess improvementAI deliverydigital transformationPythonno-code toolsGenAI LLMsdatabasesAPIssystem integrations

Soft Skills

problem-solvingworkshop facilitationstakeholder interviewingsynthesizing insightscollaborationdocumentation developmenttraining material creationfeedback collectioniterationpresentation skills