Intrepid Travel

Deputy Operations Manager

Intrepid Travel

full-time

Posted on:

Location Type: Hybrid

Location: St George • Utah • United States

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Job Level

SeniorLead

About the role

  • Provide the main point of contact for field staff working in the Utah branch as well as the Operations teams
  • Responsible for the overall performance of all trips, including maintaining and operating a branch warehouse location
  • Perform business administrative duties related to the branch
  • Support the contracting, reservations, sales and other functions for the branch
  • Perform other duties from time to time which may fall outside the scope of these responsibilities as business circumstances dictate

Requirements

  • Travel industry work experience, preferably as a tour leader or guide
  • Extensive knowledge of the field area
  • Excellent communication (verbal & written) in English
  • Proficiency with Microsoft Office/Excel and previous experience with a CRM system; Salesforce preferred
  • Strong supervisory, facilitation and organization skills
  • Office duties required, ability to lift up-to 20 pounds and work at a computer station up to 40 hours-per-week
  • Meet company and DOT driving requirements and maintain a valid Driver’s License
  • Must be at least 21 years of age
  • Maintain a current Wilderness First Responder, CPR & Epi Certification
  • Must pass a background check
  • Must pass a pre-employment drug screen and be available for random drug screens (CA only)
Benefits
  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year
  • A free Intrepid trip every year, plus generous discounts for families, and close friends
  • 5 extra days of leave a year for use on Intrepid trips
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
  • Access to e-learning platforms, professional development and mentor programs
  • 20 hours of volunteer leave every year to use on causes most important to you
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Microsoft OfficeExcelCRM systemsSalesforceWilderness First ResponderCPR CertificationEpi Certification
Soft Skills
communicationsupervisory skillsfacilitation skillsorganization skills
Certifications
valid Driver’s License