Intershop Communications

Revenue Operations

• Administration, further development and scaling of our HubSpot stack (Sales Hub, Marketing Hub, Operations Hub)
• Design and optimization of lead scoring, lead routing, lifecycle stages, attribution, and forecasting logic
• Analysis of funnel, pipeline, conversion, and performance data to derive concrete recommendations for action
• Creation of reports, dashboards and management insights for the go-to-market organization
• Preparation and follow-up of QBRs including data analysis, performance reviews and tracking of actions
• Development of AI and predictive approaches to better prioritize, plan and manage our go-to-market activities
• Ensuring pipeline hygiene, forecast accuracy and transparent KPI management
• Process optimization across the entire customer journey, from first lead to closed-won and beyond
• Ensuring high data quality and a clean CRM system as the basis for reliable decision-making
• Enabling the go-to-market team through training, playbooks, templates and automations
• Cross-functional and international collaboration with Marketing, Sales, Inside Sales, Channel, Sales Solutions and Product Marketing

CRM, Revenue Operations Manager

DevOps Engineer

• Optimize and automate development and operations processes
• Automate and ensure the scalability of applications
• Build and maintain CI/CD pipelines (e.g., GitLab CI, GitHub Actions) to improve our processes and software
• Manage cloud infrastructures (e.g., AWS, Azure, GCP)
• Automate deployments and infrastructure using tools such as Terraform, Ansible, or Pulumi
• Monitoring and logging (e.g., Prometheus, Grafana, ELK Stack) and cloud-based observability platforms like New Relic
• Collaborate with developers to optimize software delivery
• Develop self-services to automate processes within an existing cloud environment
• Provide self-services for users of a cloud platform

Senior DevOps Engineer – m/f/d

Administration

• Verwaltung von Benutzern, Benutzergästen und Gruppe in einer existierenden hybriden Active Directory/Entra ID Umgebung
• Kontrolle der Benutzersynchronisierung mit Hilfe von Entra ID Connect
• Verwaltung von Zugriffsrechten innerhalb von EntraID
• Lizenzverwaltung in den Azure-Cloud-Portalen
• Benutzerunterstützung für Applikationen, MS Office 365 (Outlook, Word, Excel, PowerPoint) und Windows-Betriebssysteme
• Automatisierung von Aufgaben mit Powershell-Skripten
• Verwaltung von Postfächern, Verteilerlisten und Exchange-Objekten in einer hybriden Exchange-Umgebung
• Betrieb, Administration und Optimierung der Authentifizierungslösung Keycloak
• Pflege der Dokumentation und Wissensdatenbank

CRM, Revenue Operations Manager

Senior DevOps Engineer – m/f/d

Systemadministrator, Microsoft 365, Entra ID