Interpolitan Money

Account Manager

• Originate, manage, and grow a defined book of high-value private, corporate & institutional clients, leveraging your existing network within UHNW, family office, legal, and advisory ecosystems.
• Develop and execute strategic solutions for clients requiring bespoke account, payment, or escrow structures across multiple jurisdictions.
• Retain and expand existing relationships, ensuring exceptional service and maximising client lifetime value through cross-sell, upsell, and referral opportunities.
• Own end-to-end commercial performance, from origination to onboarding and ongoing relationship management, ensuring alignment with revenue, margin, and retention targets.
• Partner with Global Sales and Client Services teams to ensure seamless client handovers, lifecycle continuity, and consistent service quality across all touchpoints.
• Collaborate with Product, Compliance, and Operations to design and deliver customised structures that balance client needs with regulatory and operational feasibility.
• Provide market intelligence and feedback to influence product development, segmentation models, and pricing strategies within the Structured Solutions Group.
• Maintain CRM discipline and full deal visibility, ensuring all client and partner activity is logged accurately and in compliance with Interpolitan’s commercial governance standards.
• Represent Interpolitan with authority and discretion at high-level meetings, events, and private forums, upholding our brand reputation for credibility, trust, and precision.

AVP, Private Clients & Strategic Partnerships

AVP – Private Clients, Strategic Partnerships

Sales

• **Key Responsibilities**
• - Originate, manage, and grow a defined book of Escrow and TPMA clients, leveraging your existing network within legal, property, construction, and corporate sectors.
• - Drive measurable new revenue and recurring growth, balancing acquisition with long-term retention and relationship value.
• - Design and structure complex, compliant Escrow solutions, working closely with legal, compliance, and operational teams to ensure precision and regulatory alignment.
• - Develop and manage introducer and referral networks law firms, developers, CSPs, and advisors expanding market access and accelerating deal flow.
• - Own your pipeline end-to-end, ensuring CRM hygiene, data accuracy, and transparent reporting consistent with global commercial governance.
• - Collaborate cross-functionally with Client Services (for seamless onboarding and lifecycle management), Marketing (for visibility and thought leadership), and Operations (for execution excellence).
• - Contribute market insight and feedback to inform Escrow product development, pricing models, and competitive positioning.
• - Represent Interpolitan with authority and discretion at client meetings, events, and industry forums, upholding our reputation for trust, credibility, and precision.
• - Operate with full accountability for commercial performance owning outcomes, not just activity.

AVP – Escrow Sales

• Originate, manage, and grow a defined book of Escrow and TPMA clients, leveraging your existing network within legal, property, construction, and corporate sectors.
• Drive measurable new revenue and recurring growth, balancing acquisition with long-term retention and relationship value.
• Design and structure complex, compliant Escrow solutions, working closely with legal, compliance, and operational teams to ensure precision and regulatory alignment.
• Develop and manage introducer and referral networks law firms, developers, CSPs, and advisors expanding market access and accelerating deal flow.
• Own your pipeline end-to-end, ensuring CRM hygiene, data accuracy, and transparent reporting consistent with global commercial governance.
• Collaborate cross-functionally with Client Services (for seamless onboarding and lifecycle management), Marketing (for visibility and thought leadership), and Operations (for execution excellence).
• Contribute market insight and feedback to inform Escrow product development, pricing models, and competitive positioning.
• Represent Interpolitan with authority and discretion at client meetings, events, and industry forums, upholding our reputation for trust, credibility, and precision.
• Operate with full accountability for commercial performance owning outcomes, not just activity.

• **Key Responsibilities**
• - Originate, manage, and grow a defined book of high-value private, corporate & institutional clients, leveraging your existing network within UHNW, family office, legal, and advisory ecosystems.
• - Develop and execute strategic solutions for clients requiring bespoke account, payment, or escrow structures across multiple jurisdictions.
• - Retain and expand existing relationships, ensuring exceptional service and maximising client lifetime value through cross-sell, upsell, and referral opportunities.
• - Own end-to-end commercial performance — from origination to onboarding and ongoing relationship management, ensuring alignment with revenue, margin, and retention targets.
• - Partner with Global Sales and Client Services teams to ensure seamless client handovers, lifecycle continuity, and consistent service quality across all touchpoints.
• - Collaborate with Product, Compliance, and Operations to design and deliver customised structures that balance client needs with regulatory and operational feasibility.
• - Provide market intelligence and feedback to influence product development, segmentation models, and pricing strategies within the Structured Solutions Group.
• - Maintain CRM discipline and full deal visibility, ensuring all client and partner activity is logged accurately and in compliance with Interpolitan’s commercial governance standards.
• - Represent Interpolitan with authority and discretion at high-level meetings, events, and private forums, upholding our brand reputation for credibility, trust, and precision.

AVP, Structured Solutions Group – Private Client & Strategic Partnerships

Vice President

AVP – Escrow Solutions, Structured Solutions Group

Client Services Representative

• Responding to client inquiries through various channels, including phone, email, and live chat with a positive and warm approach.
• Ensuring the highest level of client satisfaction through problem resolution, information provision, and follow-up support.
• Conducting compliance procedures accurately and confidentially to maintain the integrity of client data.
• Engaging proactively with new clients during onboarding to ensure their experience is smooth and welcoming.
• Identifying opportunities for relationship growth through effective communication and understanding client needs.

Client Services

• Handle a wide range of inbound client queries via phone, email, and live chat with efficiency, discretion, and warmth
• Deliver tailored, proactive solutions reflecting luxury service and operational excellence
• Act as a confident and reassuring presence ensuring personalised client interactions
• Complete all KYC, compliance, and CRM data requirements accurately and confidentially
• Engage with new clients during onboarding and welcome stages
• Identify behavioural and service patterns to spot cross-sell opportunities and escalate strategic accounts
• Use client insights and data tools to support account plans and long-term engagement
• Collaborate with the Client Strategy & Insights team to deliver a unified, high-quality service experience
• Support clients across regions and time zones (especially the Middle East, North America, and Asia) with flexible scheduling
• Capture and act on client feedback to improve service quality, tools, and internal processes
• Work shift-based rotational hours to support clients globally

Associate, Client Services

• Lead and oversee all aspects of the Malta office, ensuring compliance with regulatory requirements (MFSA, EU directives, etc.).
• Serve as the principal liaison with regulators, auditors, and key stakeholders.
• Build and execute a local business development strategy aligned with group objectives.
• Develop relationships with corporate clients, family offices, and intermediaries to grow client accounts and transaction volumes.
• Identify local partnership opportunities (banks, legal, fintechs, service providers) to strengthen the ecosystem.
• Establish and maintain internal controls, reporting, and governance standards in line with Group policies.
• Oversee client onboarding, compliance, and operational processes to ensure seamless service delivery.
• Hire, mentor, and lead a small, high-performing team to support sales, operations, and compliance locally.
• Instill a culture of accountability, integrity, and client-first service.

AVP, Private Clients & Strategic Partnerships

AVP – Private Clients, Strategic Partnerships

AVP – Escrow Sales

AVP – Escrow Sales

AVP, Structured Solutions Group – Private Client & Strategic Partnerships

AVP – Escrow Solutions, Structured Solutions Group

Client Services

Associate, Client Services

Head of Country – VP