Client Success Manager
interop.io
Job Level
Mid-LevelSenior
About the role
- We’re looking for a Client Success Manager to join our international team. In this role, you will build strong relationships with our clients and ensure their success throughout their journey with our products by providing support, guidance, and personalized assistance to help them achieve their goals and maximize their satisfaction with our products and services. If you thrive in a client-focused environment and have a passion for technology, this role is tailored for you!
Requirements
- 5+ years of experience as an Account Manager, Sales Engineer, Client Success Manager, Technical Project Manager, or similar client-facing role in the software industry, preferably with a focus on capital markets
- Proven experience working with complex products and strong willingness to gain deep product knowledge
- Ability to collaborate closely with engineering and other technical teams
- Comfortable conducting software product demonstrations
- Demonstrated ability to work independently
- Strong verbal and written communication skills, with a customer-centric approach
- Team player with the ability to build strong relationships
- Excellent command of spoken and written English
- Willingness for regular travel, between 10-20% of the time
- Flexibility to work three times per week on a non-standard schedule (11 AM – 8 PM) for meetings and communication with US-based clients
