International Refugee Assistance Project

Communications and Social Media Specialist

International Refugee Assistance Project

full-time

Posted on:

Location Type: Hybrid

Location: New York CityNew YorkUnited States

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Salary

💰 $79,902 - $92,629 per year

Tech Stack

About the role

  • Work with communications staff, other IRAP departments, clients, partner organizations, external vendors, and volunteers to support and further the organization’s communications work and related initiatives, in particular a grant-funded project supporting IRAP’s litigation efforts around family unity.
  • Draft and edit communications that spark awareness and action, including social media posts, newsletters and other mailings, calls to action, and other digital-first content.
  • Design engaging social media graphics and other digital content using Canva and Adobe products; design and format the layout for reports, fact sheets, and other content.
  • Support rapid response strategies with quick turnaround of graphics and other visual/social media content.
  • Support the formatting and sending of mass mailings to IRAP supporters.
  • Update and maintain content on IRAP’s website.
  • Curate, organize, and maintain a library of IRAP-owned digital assets that convey the agency and dignity of displaced people.
  • Monitor media and social media for news related to IRAP and our work.
  • Provide logistical support, including sending out press releases and media round-ups, scheduling social media, events-related support, meeting scheduling, record-keeping, and note-taking.
  • Occasional support with media training and coaching with IRAP staff and individual clients.
  • Occasional support for in-person and virtual events (press calls and conferences, webinars, panels), including photography and documenting events for social media.

Requirements

  • A Bachelor's degree in a relevant field is preferred, or equivalent work experience.
  • At least 3 years of experience working in communications/marketing, preferably in a nonprofit/NGO or advocacy setting.
  • Proven experience creating engaging audio/visual social media content (graphics, short-form video, GIFs) using Canva and other tools, especially in support of advocacy goals.
  • Experience with additional graphic design and/or video editing software, like Adobe InDesign or Premiere Pro, is preferred.
  • Photography experience, in particular documenting events or taking headshots using a DSLR camera, is a plus.
  • Experience designing content for websites, email marketing software, or other HTML-based platforms is a plus.
  • Strong social media skills and strong judgment of what makes for particularly engaging and compelling content on a variety of platforms.
  • Excellent writing and editing skills, with an emphasis on the ability to distill complex topics into concise, accessible, and persuasive language that resonates with broad audiences.
  • Ability to work comfortably with clients, attorneys, and partner organizations with diverse cultural and social backgrounds.
  • Must be highly organized and motivated, able to multitask, manage a high-volume workload, and have excellent time management skills.
  • Ability to be flexible in a fast-paced and high-pressure work environment.
  • Tech-savviness and strong ability to troubleshoot issues with different platforms and softwares.
  • Sensitivity to the empowerment of vulnerable populations and experience working with people of all backgrounds, for example, LGBTI refugees or survivors of trauma, in a communications context.
  • Interest in refugee/humanitarian issues.
  • Fluency in languages other than English is a plus.
Benefits
  • Fully paid family health insurance
  • Retirement options
  • Extensive PTO (20 or more vacation days, 18 and more public/ org-wide holidays)
  • Comprehensive leave time for sickness
  • Disability and parenting (27.2 weeks of parental leave)
  • Reimbursement for work-from-home equipment
  • Generous opportunities for professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
graphic designvideo editingsocial media content creationwritingeditingphotographyHTMLemail marketingCanvaAdobe InDesign
Soft Skills
organizational skillstime managementmultitaskingflexibilitycultural sensitivitycommunicationcollaborationjudgmentmotivationadaptability