
Communications and Social Media Specialist
International Refugee Assistance Project
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $79,902 - $92,629 per year
About the role
- Work with communications staff, other IRAP departments, clients, partner organizations, external vendors, and volunteers to support and further the organization’s communications work and related initiatives, in particular a grant-funded project supporting IRAP’s litigation efforts around family unity.
- Draft and edit communications that spark awareness and action, including social media posts, newsletters and other mailings, calls to action, and other digital-first content.
- Design engaging social media graphics and other digital content using Canva and Adobe products; design and format the layout for reports, fact sheets, and other content.
- Support rapid response strategies with quick turnaround of graphics and other visual/social media content.
- Support the formatting and sending of mass mailings to IRAP supporters.
- Update and maintain content on IRAP’s website.
- Curate, organize, and maintain a library of IRAP-owned digital assets that convey the agency and dignity of displaced people.
- Monitor media and social media for news related to IRAP and our work.
- Provide logistical support, including sending out press releases and media round-ups, scheduling social media, events-related support, meeting scheduling, record-keeping, and note-taking.
- Occasional support with media training and coaching with IRAP staff and individual clients.
- Occasional support for in-person and virtual events (press calls and conferences, webinars, panels), including photography and documenting events for social media.
Requirements
- A Bachelor's degree in a relevant field is preferred, or equivalent work experience.
- At least 3 years of experience working in communications/marketing, preferably in a nonprofit/NGO or advocacy setting.
- Proven experience creating engaging audio/visual social media content (graphics, short-form video, GIFs) using Canva and other tools, especially in support of advocacy goals.
- Experience with additional graphic design and/or video editing software, like Adobe InDesign or Premiere Pro, is preferred.
- Photography experience, in particular documenting events or taking headshots using a DSLR camera, is a plus.
- Experience designing content for websites, email marketing software, or other HTML-based platforms is a plus.
- Strong social media skills and strong judgment of what makes for particularly engaging and compelling content on a variety of platforms.
- Excellent writing and editing skills, with an emphasis on the ability to distill complex topics into concise, accessible, and persuasive language that resonates with broad audiences.
- Ability to work comfortably with clients, attorneys, and partner organizations with diverse cultural and social backgrounds.
- Must be highly organized and motivated, able to multitask, manage a high-volume workload, and have excellent time management skills.
- Ability to be flexible in a fast-paced and high-pressure work environment.
- Tech-savviness and strong ability to troubleshoot issues with different platforms and softwares.
- Sensitivity to the empowerment of vulnerable populations and experience working with people of all backgrounds, for example, LGBTI refugees or survivors of trauma, in a communications context.
- Interest in refugee/humanitarian issues.
- Fluency in languages other than English is a plus.
Benefits
- Fully paid family health insurance
- Retirement options
- Extensive PTO (20 or more vacation days, 18 and more public/ org-wide holidays)
- Comprehensive leave time for sickness
- Disability and parenting (27.2 weeks of parental leave)
- Reimbursement for work-from-home equipment
- Generous opportunities for professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
graphic designvideo editingsocial media content creationwritingeditingphotographyHTMLemail marketingCanvaAdobe InDesign
Soft Skills
organizational skillstime managementmultitaskingflexibilitycultural sensitivitycommunicationcollaborationjudgmentmotivationadaptability