Senior HR Business Partner
General Motors
Cognos
HR Business Partner
intercom Inc,.
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • 🇺🇸 United States
Visit company websiteSalary
💰 $132,300 - $158,000 per year
Job Level
Mid-LevelSenior
About the role
- Act as a trusted partner to managers and leaders, turning business goals into people strategies (performance management, employee relations, compensation, retention initiatives)
- Use data, insights, and market trends to guide talent and organizational decisions
- Translate business needs and goals into personal and team actions
- Coach leaders and people managers to proactively manage employees and provide advice and guidance on varying employee topics and issues
- Provide guidance on team design, role clarity, and succession planning
- Drive rollout of People initiatives (e.g., performance management, compensation, engagement) within client groups
- Provide feedback and recommendations to the development and execution of People Programs, supporting employee and manager enablement needs
- Offer timely, compliant, and solutions-focused advice on employee relations matters
- Leverage engagement and exit data to shape retention and engagement strategies
- Build strong cross-functional partnerships to align solutions and share best practices across the organization
- Report to the Senior Manager, HRBP & People Programs and work across multiple functions collaborating closely with COEs
Requirements
- 5+ years in a people org role
- 3+ years experience in a business partner function (preferably in a tech start-up environment)
- Deep commercial understanding
- Ability to take business goals/priorities and translate them into initiatives
- Consultative approach to strategic partnership
- Combine people intuition, data, business judgment and discretion in decision-making
- Proven experience handling complex and sensitive employee relations matters with sound judgment and discretion
- Experience providing business partnership and support to a diverse group of managers and leaders in a matrixed environment
- Excellent communication skills (written, verbal, presentation, and interpersonal)
- Exemplary client service skills and ability to handle multiple projects and competing priorities
- Strong knowledge of HR compliance regulations, employment laws, and industry best practices
- Team player with a sense of ownership; self-motivated and able to thrive in a fast-paced environment
- Alignment to Intercom’s core values
- Values and respects confidentiality
- Excellent attention to detail and organizational skills
- Proof of eligibility to work in the United States is required
Benefits
- Competitive salary and meaningful equity
- Comprehensive medical, dental, and vision coverage
- Regular compensation reviews - great work is rewarded!
- Flexible paid time off policy
- Paid Parental Leave Program
- 401k plan & match
- In-office bicycle storage
- Fun events for Intercomrades, friends, and family!
- Eligibility for corporate bonus program or sales incentive and Restricted Stock Units (RSUs)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
performance managementemployee relationscompensationretention initiativesdata analysisstrategic partnershipHR compliance regulationsemployment lawsteam designsuccession planning
Soft skills
communication skillsconsultative approachclient service skillsorganizational skillsattention to detailteam playerself-motivatedability to handle multiple projectsbusiness judgmentdiscretion
