Interatell

Account Manager

• Active prospecting of new business opportunities (Hunter profile) and strategic management of the existing client portfolio (Farmer profile), ensuring excellence in service and customer retention;
• Development and implementation of tailored action plans for client retention and growth, with a focus on short-, medium- and long-term upsell and cross-sell opportunities;
• Close monitoring of service activation and quality, as well as contract management;
• Establishment of a close and effective relationship between clients and the company through visits, meetings and loyalty initiatives.

• Active prospecting of new business opportunities (Hunter profile) and strategic management of the existing client portfolio (Farmer profile), ensuring excellent service and customer retention;
• Development and implementation of tailored action plans for client retention and growth, with a focus on upsell and cross-sell in the short, medium, and long term;
• Close monitoring of service activation and service quality, as well as contract management;
• Establishing a close and effective relationship between clients and the company through visits, meetings, and loyalty initiatives.