Interatell

Account Manager

Interatell

full-time

Posted on:

Location Type: Hybrid

Location: Campinas • Brazil

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About the role

  • Active prospecting of new business opportunities (Hunter profile) and strategic management of the existing client portfolio (Farmer profile), ensuring excellent service and customer retention;
  • Development and implementation of tailored action plans for client retention and growth, with a focus on upsell and cross-sell in the short, medium, and long term;
  • Close monitoring of service activation and service quality, as well as contract management;
  • Establishing a close and effective relationship between clients and the company through visits, meetings, and loyalty initiatives.

Requirements

  • Solid experience in corporate sales, covering both Hunter and Farmer profiles;
  • Familiarity with vendors such as Cisco, HPE, Fortinet, Check Point;
  • Proactivity in proposing innovative brand-promotion ideas and continuous improvement initiatives;
  • Strong focus on meeting targets and delivering an exceptional customer experience;
  • Experience with CRM (Bitrix);
  • Sales-related certifications.
Benefits
  • Breakfast
  • Commission
  • Meal allowance (meal voucher)
  • Life insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
corporate salesclient retentionupsellcross-sellcontract managementservice activationservice quality
Soft Skills
proactivitycustomer experiencerelationship managementstrategic managementtarget orientation
Certifications
sales-related certifications