Support sales team during technical proof-of-concept phases when specialized deployment expertise is needed
Lead end-to-end technical implementation of Intenseye solutions (Edge, Cloud, Hybrid).
Configure and deploy IP camera integrations (RTSP/ONVIF) across various VMS platforms (Avigilon, Genetec, Milestone).
Deploy and configure industrial protocol integrations (OPC UA, EtherNet/IP, Modbus TCP/RTU) with PLCs, SCADA, and IoT.
Set up secure, outbound-only connectivity to Intenseye cloud services.
Design deployment architectures, including edge processing, server specs, and network topology, based on customer constraints.
Conduct IT requirements reviews, camera compatibility assessments, and validate technical prerequisites pre-deployment.
Configure safety rules and use cases (PPE, restricted zones, LOTO) based on customer EHS requirements.
Partner with Implementation Managers and Customer Success Managers to ensure smooth technical handoffs throughout the customer lifecycle
Work with Product and Engineering teams to identify custom solution requirements, escalate bugs, and provide field feedback
Collaborate with Security/Compliance teams to address customer IT security questionnaires and technical due diligence
Monitor deployment stability, coordinate model fine-tuning, and create technical documentation/runbooks for customers.
Collaborate cross-functionally with Implementation Managers, Product/Engineering, Security/Compliance, and Sales teams.

Requirements

3+ years in technical implementation, solutions engineering, or systems integration deploying enterprise software/hardware.
Strong expertise in networking (TCP/IP, DNS, VLANs, firewalls, VPN) and Windows/Linux server administration/virtualization.
Hands-on experience with IP camera systems, RTSP, and Video Management Systems (VMS).
Experience with enterprise IT in manufacturing, logistics, or industrial environments (Fortune 500 a plus).
Ability to independently troubleshoot complex, multi-vendor technical environments.
Proficiency with cloud connectivity (AWS/GCP/Azure), REST APIs, edge computing, and video codecs (H.264/H.265).
Excellent technical communication, project management, and customer-centric soft skills.
Self-directed problem-solver with a willingness to travel up to 30-40% for on-site deployments.
Familiarity with industrial systems (PLC, OPC UA, Modbus, SCADA) and DevOps tools (Docker, Python scripting) is a bonus.Excellent technical communication skills with ability to explain complex concepts to non-technical stakeholders
Strong project management skills with ability to manage multiple customer deployments simultaneously
Customer-centric mindset with focus on delivering successful outcomes under tight timelines
Self-directed problem solver who can work independently in remote customer environments
Willingness to travel up to 50-60% to customer sites for on-site deployments and troubleshooting.
**
**Bonus Qualifications:**
Industry certifications: CCNA, CompTIA Network+, AWS Certified Solutions Architect, Azure Administrator
Experience with BalenaOS, fleet management platforms, or IoT device management
Background in EHS (Environmental Health & Safety) or workplace safety systems
Familiarity with AI/ML model deployment, computer vision, or edge AI applications
Experience with Apache Pulsar, NATS, or other message queue systems
**

Benefits

Hybrid Work - Remote + NYC office
Employee Stock Option Package
Comprehensive Family Medical Insurance, Dental & Vision
401(k) with employer matching
Life Insurance
Parental Leave
Annual Learning & Development Stipend
Flexible PTO
Play a key role in growth of the company
Saving lives and changing the industry with AI-powered health and safety!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

technical implementationsolutions engineeringsystems integrationnetworkingIP camera systemscloud connectivityedge computingvideo codecsindustrial protocol integrationstroubleshooting

Soft skills

technical communicationproject managementcustomer-centric mindsetself-directed problem solvercollaborationability to explain complex conceptsmanaging multiple deploymentswillingness to travel

Certifications

CCNACompTIA Network+AWS Certified Solutions ArchitectAzure Administrator