Vice President, Product Management
Ivanti
CloudITSM
Director, Business Technology Solutions – Infrastructure & Service Delivery
Integer Holdings Corporation
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
CloudCyber SecurityITSM
About the role
- Serve as strategic point of contact for business area of focus; ensure strong, productive business relationships and act as a trusted advisor.
- Gain deep understanding of business process domains and objectives; partner to create and drive a prioritized roadmap for technology solutions.
- Provide updates to technology plans and multi-year roadmaps; lead presentations to leaders on initiatives, delivery to roadmap, systems performance and new concepts.
- Collaborate with corporate development and business leaders to support M&A due diligence and post-merger integration planning.
- Oversee design, implementation, and maintenance of enterprise-wide infrastructure including data centers, networks, servers, storage, and cloud platforms.
- Lead and mentor central and regional infrastructure and support teams across multiple geographies; build a strong, diverse IT team.
- Ensure high availability, performance, and security of IT systems and services; establish and enforce global standards, policies, and procedures for IT operations and support.
- Drive continuous improvement through automation, monitoring, and analytics; define and track KPIs for service quality and operational efficiency.
- Manage vendor relationships and negotiate contracts; lead governance and performance reviews with MSPs ensuring SLAs, KPIs, and business outcomes are met.
- Collaborate with cybersecurity, applications, and business teams to ensure seamless integration and risk mitigation; lead incident response and disaster recovery planning and execution.
- Direct solutions analysis, feasibility studies, project scoping and planning; balance competing demands of scope, time, cost, quality, resources and risk.
- Develop and manage area budget following Finance and IT department guidelines; foster continuous learning and positive culture.
Requirements
- Bachelor’s Degree in computer science, information systems or business administration.
- 10+ years IT experience within a comparably sized or larger multi-national company is required.
- 7+ years of progressive experience in IT infrastructure and support, with at least 5 years in a global leadership role.
- Proven experience managing large-scale IT operations across multiple regions.
- Strong knowledge of enterprise infrastructure technologies (e.g., networking, virtualization, cloud, endpoint management).
- Familiarity with ITIL and other IT service management and security frameworks.
- Verifiable experience delivering business outcomes through technology and automation initiatives.
- Experience in strategic technology planning and execution.
- Demonstrated leadership; track record of building and leading teams and delivering solutions.
- Experience working with business teams, development teams, and cloud-hosted / SaaS vendors.
- Experience in vendor negotiation and management for software development and services.
- Strong people management experience with direct reports.
- Experience working with executive business leaders to enable business models, strategies and priorities.
- Experience with cloud-based applications and infrastructure.
- Experience leading infrastructure integration for M&A transactions.
- Experience managing MSPs and driving strategic vendor partnerships.
- Ability to financially plan current and future costs including evaluating cost optimization.
- Excellent oral and written communication skills; ability to prepare and conduct Executive-level presentations.
- Ability to explain digital concepts/technologies to business leaders and business concepts to technologists.
- Strong facilitation, negotiation, issue and conflict resolution skills.
- Ability to deliver consistently under deadlines and execute with minimal direction.
- Ability to attract, retain and develop high caliber talent.
- Periodic travel is required.
